97-103 Elizabeth St, Melbourne, Victoria 3000, AustraliaView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Ibis Budget - Melbourne CBD
7.9/10
Good
314 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities7.2
Service8.1
Cleanliness7.6
Filter by:
Sort by:
All reviews(314)
Positive reviews(281)
Reviews with photos/video(68)
Located downtown(37)
Amenities were average(26)
Easy to get around(26)
Great value for money(25)
Convenient location(23)
Awesome stay(22)
Friendly front desk staff(10)
Negative reviews(33)
GlobalTrip
Standard Twin Room
Stayed in May 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Jun 29, 2026
Location is in CBD, very near to shopping street and also Chinatown
Response from Property: Dear Guest,Thank you for your wonderful review and perfect rating. We’re delighted to hear you enjoyed our cleanliness, amenities, service, and convenient CBD location close to the shopping precinct and Chinatown. We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards,Ibis Budget Melbourne CBD
Anonymous User
Standard Twin Room
Stayed in Apr 2026
Traveling with friends
3 reviews
9.0/10
Great
Posted on Jun 8, 2026
Breakfast was very mediocre and not worth the price; you're better off eating out. However, the hotel's location is quite convenient for getting around and finding food, and check-in at the front desk was smooth.
Original textTranslated by Google
Response from Property: Hi,Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location and experienced a smooth check-in with our front desk team. We appreciate your comments regarding breakfast value and selection, and we will review your feedback as we continue working to improve the guest experience.Kind regards,Ibis budget Melbourne CBD
Guest User
Standard Queen Room
Stayed in Apr 2026
Solo traveler
1 reviews
7.5/10
Posted on Jun 16, 2026
I stayed at Ibis Budget Melbourne CBD recently. As the name suggests, it’s a budget hotel, so expectations should be modest. The biggest strength is definitely the location — right in the heart of the city, with easy access to trams, Flinders Street Station, and plenty of shops and restaurants.
However, I did encounter some concerns with cleanliness and housekeeping. On one occasion, my linens and bedsheet had visible yellow stains that looked like old pee stains. I requested a replacement, but honestly, linens in that condition should already be disposed of. There were also two separate instances when my linens and towels were not replaced at all, which was disappointing.
Service was generally okay, and staff were responsive when approached, but consistency in housekeeping needs attention. Overall, it’s fine if you’re after affordability and location, but improvements in cleanliness would make the stay much more comfortable.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are pleased that you enjoyed our central CBD location and found our team responsive during your stay.We sincerely apologize for the issues you experienced with the condition of the linens and the inconsistency in housekeeping services. This is not the standard we aim to provide, and your comments have been shared with our housekeeping team for immediate review and improvement. Cleanliness and guest comfort are priorities for us, and we appreciate you bringing these matters to our attention.Thank you for recognizing the value and convenience our hotel offers. We hope to have the opportunity to welcome you back and provide a much-improved experience in the future.Best regards,Ibis budget Melbourne CBD
Guest User
Standard Queen Room
Stayed in Mar 2026
Other
60 reviews
6.7/10
Posted on Apr 26, 2026
The facilities are a bit old and the cleanliness is just so-so. Replenishments weren't timely. However, the location is incredibly convenient for transportation and dining. Everything is close by. For the price, the breakfast was decent.
Original textTranslated by Google
Response from Property: Hi,Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that the cleanliness and condition of the room did not meet expectations, and that replenishments were not timely. Your comments have been shared with our housekeeping and operations teams for immediate review.We are pleased you found the location convenient and appreciated the value and breakfast. We hope to welcome you again for a much improved experience.Kind regards,Ibis budget Melbourne CBD
Anonymous User
Standard Queen Room
Stayed in Mar 2026
Traveling with friends
2 reviews
8.5/10
Very good
Posted on Apr 23, 2026
A simple and compact hotel. It's close to the train station, and there are restaurants and fast food options nearby, which is convenient for late-night snacks. If you have high expectations, you might be disappointed as the photos don't quite match reality.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback regarding ibis budget Melbourne CBD. We are pleased you found the location convenient. Your comments about expectations and presentation have been noted and shared with our team for review and improvement.Kind regards,Ibis budget Melbourne CBD
Anonymous User
Standard Queen Room
Stayed in Feb 2026
Solo traveler
10 reviews
9.5/10
Amazing
Posted on Mar 31, 2026
At first, they gave me the room at the corner and which had high frequency noise from air conditioning. The front desk staff was very nice, he helped me to change another room at once. Even that the room was smaller than the old one, but brighter, feel more comfortable and more quiet. I can’t imagine if I need to sleep in the old room for 6 night.
This hotel is very convenience which place at the free tr zone in the city centre.
Response from Property: Hi,Thank you for your valuable feedback. We’re glad our team promptly assisted with your room change and improved your comfort. We appreciate your understanding and are pleased you enjoyed our convenient location. We look forward to welcoming you again.Sincerely,Ibis budget Melbourne CBD
Vivian212
Standard Queen Room
Stayed in Dec 2025
Business traveler
5 reviews
8.0/10
Very good
Posted on Mar 10, 2026
The surroundings are lovely and it's very convenient for transport, with a free tram right outside the door.
Original textTranslated by Google
Response from Property: Thank you! We look forward to seeing you again.
Xiaohulidebabida
Superior Queen Room
Stayed in Nov 2025
Traveling with friends
58 reviews
10/10
Outstanding
Posted on Dec 20, 2025
The room was a bit small and the facilities were outdated. Besides one bottle of shampoo and body wash, no other disposable amenities were provided. The room's cleanliness was mediocre, comparable to a no-star guesthouse in China. However, the location is excellent, which is why I extended my stay for another 4 nights.
Original textTranslated by Google
Response from Property: Dear Xiaohulidebabida, thank you for sharing your stay experience. We are delighted that you were satisfied with our location. However, we will continue to review room facilities and cleanliness to improve overall guest satisfaction. We look forward to your next visit. Best regards, ibis budget Melbourne CBD
Guest User
Standard Queen Room
Stayed in May 2026
Solo traveler
7 reviews
8.5/10
Very good
Posted on Jun 7, 2026
The location is excellent, right in the city centre. Plenty of restaurants and shops nearbyonly few minutes walk from the local area. When travelling in the CBD is free, it makes the location more important.
Response from Property: Hi,Thank you for your positive review. We are delighted that you enjoyed our central CBD location and found it convenient for accessing nearby restaurants, shops, and local transport. We also appreciate your ratings and feedback regarding cleanliness, which will be shared with our team as we continue to improve the overall guest experience.Kind regards,Ibis budget Melbourne CBD
RyanRogers
Standard Queen Room
Stayed in Oct 2025
Solo traveler
4 reviews
8.5/10
Very good
Posted on Dec 3, 2025
Absolutely brilliant location! Close to most places or a short walk away from the rest.
Staff at reception were very friendly and helpful on checking in.
Room was great - comfy bed, good view and no issues with noise like other reviews have stated.
Air conditioning didn’t work at first as the filter is in desperate need of a clean but otherwise no issues.
For the location and the price, I would definitely stay here again!
Response from Property: Thank you for your detailed feedback. We are pleased to hear that you found our location excellent and our reception team friendly and helpful, and that you enjoyed a comfortable and quiet stay. Your comments regarding the air conditioning have been noted and shared with the appropriate team for attention. We appreciate your positive remarks and are glad you would consider staying with us again.Look forward to seeing you again.Ibis Budget Melbourne CBD
Berlin chen
Standard Queen Room
Stayed in Apr 2026
Couple
5 reviews
8.0/10
Very good
Posted on Jun 1, 2026
Stayed here for an early morning flight, so the location was absolutely perfect, the room is compact, which is expected for the price. However, there was an unpleasant odour from the carpet, noticeably worse when the heater was on. Fine as a transit stay
Response from Property: Dear Berlin,Thank you for taking the time to share your feedback following your recent stay. We are pleased to hear that our location was ideal for your early morning flight and that you found the room suitable for a transit stay.We are sorry to learn about the unpleasant odour you experienced, particularly when the heater was in use. This is not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for further investigation and immediate attention.We also appreciate your overall positive ratings for amenities, service, and surroundings. Your feedback is valuable in helping us improve the guest experience.We hope to have the opportunity to welcome you back under improved conditions in the future.Best regards,Ibis budget Melbourne CBD
W.W.L.
Standard Queen Room
Stayed in Apr 2026
Solo traveler
8 reviews
4.5/10
Posted on Jun 28, 2026
The accommodation was terrible. Water from the shower flowed onto the carpet in the room, making the carpet smell awful.
Original textTranslated by Google
Response from Property: Dear W.W.L.,Thank you for your feedback. We sincerely apologize for the issues you experienced with the shower, carpet, and overall room condition. Your comments have been shared with our team for immediate attention as we work to improve our guest experience.Best regards,Ibis Budget Melbourne CBD
Guest User
Standard Queen Room
Stayed in Apr 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on May 18, 2026
recently stayed at ibis budget Melbourne CBD from May 12 to May 18. The location was very convenient, close to shops, restaurants, and public transport, making it easy to explore the city. The staff were friendly and helpful during my stay. The room was simple and clean, suitable for travelers looking for an affordable place in the CBD.
Some areas could be improved, such as room space and soundproofing, but overall it was a comfortable and budget-friendly experience. I appreciate the hospitality and would consider staying again for a short trip to Melbourne
Response from Property: Dear Guest,Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed our convenient CBD location, clean rooms, and friendly service. We also appreciate your comments regarding room space and soundproofing, as they help us improve. It’s wonderful to know you had a comfortable stay, and we look forward to welcoming you again on your next visit to Melbourne.Kind regards,Ibis budget Melbourne CBD
Guest User
Standard Queen Room
Stayed in Apr 2026
Solo traveler
1 reviews
9.0/10
Great
Posted on May 6, 2026
Tidy hotel in a great location in Melbourne close to amenities and train travel, trams at doorstep - terrific hotel for the budget traveler 😊👍
Response from Property: Hi,Thank you for your lovely feedback. We’re pleased to hear you enjoyed our convenient Melbourne location, easy access to transport, and value for budget travellers. We also appreciate your comments regarding cleanliness and service, and we’ll continue working to enhance every guest’s experience.Kind Regards,ibis Budget Melbourne CBD
Jenny23
Standard Queen Room
Stayed in Sep 2025
Couple
2 reviews
8.5/10
Very good
Posted on Nov 10, 2025
Small room but enough to cater us. Just don't expect too much. Location wise near Flinders and Southern Station especially near Melbourne Central.
Response from Property: thank you for taking time to write for us. We are glad you loved the location and customer service. We hope to accommodate you again in the future.BestIbis budget