300 Spencer Street, Melbourne, Victoria, 3000, AustraliaView Hotel Details
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Atlantis Hotel Melbourne Guest Reviews
4.4/5
Very Good
244 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(244)
Positive reviews(232)
Reviews with photos/video(47)
Clean and tidy(56)
Awesome stay(53)
Friendly staff(42)
Easy to get around(39)
Great value for money(23)
Convenient for shopping(21)
Close to airport(17)
Breakfast was average(16)
Negative reviews(12)
Pawel
Double Room with City View
Stayed in Dec 2024
Couples
8 review
3.7/5
Posted on Dec 6, 2024
Great location next to the Southern Cross center with a railway, tram and bus connections.
The hotel itself was ok, but they MAKE PHOTO OF YOUR CREDIT CARD what never happened to me when staying in any other hotel all around the world. Basically they have both side of your credit cards (reportedly for deposit) which can be used for any transaction that is totally unsecure and for example in my home country not allowed. The receptionist told me that is in line with their procedure and if I am not ok with it I can talk to their manager.... There is no information about this procedure in their description. Be mindful and better avoid this place for sake of your card security.
Room was clean and ok, they have also swimming pool and small gym.
The breakfast is absolutely disappointing, disgusting coffee and very limited choice of toast bread, jams, scrambled eggs, beans and oats. One of the worst hotel breakfast I have ever seen. We check out hungry and went for proper breakfast to bar nearby...
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Josephine Sow Mei
Superior Twin Room
Stayed in Oct 2024
Couples
22 review
4.2/5
Very Good
Posted on Nov 9, 2024
The best feature about Atlantis is its location. Coles Supermarket is just across the road from the hotel and is 5 minutes walk away. Walk out and turn right and you will see the bus stop for the free city tram just round the corner. It is near to many eateries and shops too.
The hotel room is minimalist but suffices for a short stay.
Guest User
Executive Queen Suite
Stayed in Feb 2025
Solo travelers
1 review
4.5/5
Great
Posted on Feb 18, 2025
Sauna is never working when I go
The pool always smells when I go
Terms are nice
Staff are fabulous
Guest User
Superior Queen Room - Disability Access
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Was an amazing stay would highly recommend, very central location and booked very last minute after a long drive they got me straight in and to a room.
Kevin N.
Executive Queen Suite
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Oct 27, 2024
Simple, fuss-free hotel at a great location - just a 5min walk away from Southern Cross Bus/Train Terminal and within the free tram zone.
Staff were friendly and were able to accommodate to a 1hr late checkout to fit our outbound flight timing✅️
Would definitely recommend for a short stay. Only gripe I had was the lack of a towel rack in the bathroom and some rather unsightly stains on the toilet.
Li Wen
Superior Twin Room
Stayed in Sep 2024
Family
4 review
4.2/5
Very Good
Posted on Sep 3, 2024
Location is perfect. A big thank you to the staff who allowed us to do early check in ☺️ The only issue we had was the noise of air conditioning in the room.
Tarraleah
Double Room with City View
Stayed in Jul 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Aug 1, 2024
A very enjoyable stay in an excellent hotel. The reception, housekeeping, and breakfast service staff were very friendly and efficient, and the room was spacious, comfortable, well-equipped, and very quiet. The location is also very good, being on the edge of the city centre and only a 5-minute walk from the Skybus airport bus service platforms, Southern Cross Station, and an outlet centre shopping mall. There’s also a Coles supermarket across the road. The continental breakfast was also very good value. I hope to have the opportunity to stay here again in the future.
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Sheryl
Superior Queen Room - Disability Access
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
I was so grateful for an early admission after 2 long harrowing flights. The hotel is conveniently situated across from the Southern Cross station where the Skybus arrives from the airport.
AkshayRtr
Executive Queen Suite
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 23, 2024
Atlantis hotel has one of the best rooms, location and view and it was well worth the price to stay here.
The staff is helpful. I didn't have the time to explore their amenities, but judging from the rest of their space it should be good.
Nursharidah
Executive Queen Suite
Stayed in Jul 2024
Couples
39 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Hotel is very convenient and near to shopping centre . Room is bery clean and tiday .
Anonymous User
Executive Queen with Docklands View
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 14, 2024
location is very accessible to and from airport with great restaurants open till late at night within 10mins of walking
Guest User
Executive Queen Suite
Stayed in Feb 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Really nice place to stay
Guest User
Double Room with City View
Stayed in Jan 2025
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 17, 2025
Good location, clean and quiet room
Guest User
Executive Queen Suite
Stayed in Aug 2023
Travel with friends
2 review
1.5/5
Posted on Aug 28, 2023
The room was filthy. Surfaces of tables were unclean, plastic liner in bin just covered filthy bottom of bin, marks on wall near switches even marks on pillow cases.
Reception was disinterested, it seemed that we were an annoyance checking in.
On site parking not included. An extra $25 for a night.
Could never recommend staying there.
MING
Grand Double Room with Dockland View
Stayed in Mar 2024
Family
4 review
4.5/5
Great
Posted on Mar 18, 2024
Good value, and convenient location
Suitable for a weekend stay. Will stay again