Embassy Suites by Hilton Memphis
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Memphis
Embassy Suites by Hilton Memphis
Health Protected
1022 S Shady Grove Rd, Memphis, Tennessee 38120, United States
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When you stay at Embassy Suites Memphis in Memphis, you'll be in the business district, within a 15-minute drive of University of Memphis and Wolfchase Galleria. This hotel is 10.8 mi (17.4 km) from Beale Street and 11.7 mi (18.8 km) from FedEx Forum.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 100 Reviews
Amenities
Fitness RoomPublic ParkingBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Memphis International Airport
(18.6 km)
Airport: West Memphis Municipal Airport
(48.3 km)
Train: Amtrak-MEM
(27.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
King Bed 2 Room Premium Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Toothbrush
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9
2 Bedroom/2 Bath Family Ste-1 King/2 Dbls-Nosmk
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Toothbrush
Check Availability
10
King Suite with Roll-In Shower - Disability Access
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Doorbell/ Phone Alerts
Check Availability
7
Premium King Suite - Mobility/Hearing Accessible - Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Doorbell/ Phone Alerts
Check Availability
6
2 Double Bed Suite(SofaBed)
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Shade Curtain
Shower Railings
Bedding: Blanket Or Quilt
Braille Signs
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11
Two-Room King Suite-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
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8
Conference King Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
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11
1 King 1 Bdrm Mobility Access W/Tub No Smok
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Doorbell/ Phone Alerts
Check Availability
1
King Suite With Accessible Tub-Non-Smoking
1 King bed
Non-smoking
Stair-Free Property Entrance
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Guest Reviews(100)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Kecia
February 26, 2024
The proerty could be really nice it's a beautiful hotel, very nice rooms and spacious. The free Wine or Beer evening reception was awesome! The problem we had, I was told every weekend Kids have sleep overs parties there, kids were running all over the place, next door to us they had a teenage party unattended! Kids were knocking on the door and running, beating on the walls. They set off the fire alarm @ 2 in the morning. Not to mention the loud rap music all night.The cook to order Breakfast was great but again unattend Children grabbing food.
Verified traveler
February 22, 2024
The hotel is poorly run with incompetent management and rude staff. They lied to our faces and said ******* sent the wrong room type and gave us a king room instead of a double room. We had no choice other than to purchase another room after a long day of travel. There is major construction going on all day. There is no working TV in rooms. When we inquired with maintenance he said there was nothing they could do and it’s been like this for a while. There was food and crumbs in the sofa bed. It had clearly not been cleaned or vacuumed. The walls are paper thin with no insulation. You can hear everything. There was no hot water the first night. The second day we finally got hot water but you have to let the water run for at least twenty minutes. Like the water has to travel from the hot water tank on the first floor. Unacceptable! Our fire alarm went off in our room in the middle of the night. They have no maintenance staff on duty overnight in a hotel that has over 100 rooms! Front desk girl said she could refund us but we had to leave right then so that they could get it ready for the next guest. Their manager’s reception was horrible with the cheapest wine, old cheese and stale crackers, and bagged snacks like chips and cookies that you would pack in your kid’s lunch box. With all that transpired, manager said she would refund us in full for one of the rooms upon checking out. When we checked out, she lied again and said she would only refund one night. DO NOT STAY HERE!!
DeAnna
February 18, 2024
My last stay wasn’t well the staff was rude this stay the customer service improved however the last day my room door would not lock and honestly I didn’t want to waste my last day resting having a stranger in my room try to fix the door. However the placement of certain items were off body wash and shampoo was missing. I was also charge a holding fee which I wasn’t charged a month ago. Which was no problem just a issue with inconsistency. The pool and gym were still closed even though the last stay we were told it would be opened in January. (We were told this NYE) I guess with the renovations going on hopefully things improve soon to match the pricing of what i am paying
Robert
February 17, 2024
Good
Patricia
February 12, 2024
The property was well maintained. The location was good as it was close to Graceland and there were several options for dining and drinks. Unfortunately, there was a situation with a suspect at large and we were advised to stay in. ( grateful for the info)
Ashley
February 4, 2024
Service was fine due to all the construction going on as well
Guest User
April 12, 2024
Very very noisy. Broken coffee maker and hotel doesn’t have a coffee station. Took three trips to the front desk to finally get a coffee maker replaced. Elevator broken. Heating vent fell off in the middle of the night. Low class clientele. Never again. Bag of **** in parking lot and aroma of pot in the hotel.
Amanda
January 8, 2024
This hotel is being remodeled, so loud that you can't have a converstation without raising your voice. pool closed. Very dirty/dusty due to the remodel. It will be lovely when completed but I should have been made aware of the process when I purchased the rooms. Staff was great.
rob
January 2, 2024
Food was great. Was not told that there would be construction going on. Construction crew started work at 7 AM in the room next-door, which included hammering and other work.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1989
- Renovated: 2015
- Number of Rooms: 257
When you stay at Embassy Suites Memphis in Memphis, you'll be in the business district, within a 15-minute drive of University of Memphis and Wolfchase Galleria. This hotel is 10.8 mi (17.4 km) from Beale Street and 11.7 mi (18.8 km) from FedEx Forum.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a banquet hall.
Enjoy a satisfying meal at Frank Grisanti Italian serving guests of Embassy Suites Memphis. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Memphis? This hotel has 4232 square feet (393 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 55-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a banquet hall.
Enjoy a satisfying meal at Frank Grisanti Italian serving guests of Embassy Suites Memphis. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Memphis? This hotel has 4232 square feet (393 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 55-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasAdditional charge
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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