Hampton Inn & Suites Memphis East
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Hampton Inn & Suites Memphis East

Health Protected
962 S Shady Grove Rd, Memphis, Tennessee 38120, United States
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When you stay at Hampton Inn & Suites Memphis East in Memphis, you'll be in the business district, within a 15-minute drive of University of Memphis and Wolfchase Galleria. This hotel is 10.9 mi (17.5 km) from Beale Street and 11.8 mi (18.9 km) from FedEx Forum.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 98 Reviews
Amenities
Public ParkingFitness Room24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeSmoking AreaBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Memphis International Airport
(18.8 km)
Airport: West Memphis Municipal Airport
(37.5 km)
Train: Memphis Central Station
(27.1 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Mobility Access Two Queen Room with Tub
9

Mobility Access Two Queen Room with Tub

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Shampoo
Room Details
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Mobility Access King Suite with Tub
12

Mobility Access King Suite with Tub

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Room Details
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Mobility Access King Room with Roll In Shower
9

Mobility Access King Room with Roll In Shower

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Phone Accessibility for People with Hearing Loss
Room Details
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King Room - Non-Smoking
11

King Room - Non-Smoking

1 King bed
Has window
Non-smoking
Refrigerator
Daily Housekeeping
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Details
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One-Bedroom King Suite With Kitchen-Non-Smoking
14

One-Bedroom King Suite With Kitchen-Non-Smoking

1 King bed
Has window
Non-smoking
Electric Fan
Microwave Oven
Phone Accessibility for People with Hearing Loss
Daily Housekeeping
Room Details
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Queen Room
7

Queen Room

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Shampoo
Room Details
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King Room with Tub-Mobility Accessible/Non-Smoking
9

King Room with Tub-Mobility Accessible/Non-Smoking

1 King bed
Has window
Non-smoking
Refrigerator
Daily Housekeeping
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Details
Check Availability
Hearing Accessible Room With Two Queen Beds-Non-Smoking
3

Hearing Accessible Room With Two Queen Beds-Non-Smoking

2 Queen bed
Has window
Non-smoking
Daily Housekeeping
24-Hour Hot Water
Telephone
In-room Wi-Fi
Room Details
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Two Queen Room
16

Two Queen Room

2 Queen bed
Has window
Non-smoking
Refrigerator
Phone Accessibility for People with Hearing Loss
Daily Housekeeping
Bedding: Blanket Or Quilt
Room Details
Check Availability
King Studio Suite With Kitchen-Non-Smoking

King Studio Suite With Kitchen-Non-Smoking

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Dishwasher
Room Details
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Mobility Access King Suite with Roll in Shower
7

Mobility Access King Suite with Roll in Shower

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Shampoo
Room Details
Check Availability
Hearing Accessible King Room
7

Hearing Accessible King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Shampoo
Room Details
Check Availability
Double Room
10

Double Room

1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Shampoo
Room Details
Check Availability
1 King W/Sofabed/Microwv/Fridge/Wetbar Ns

1 King W/Sofabed/Microwv/Fridge/Wetbar Ns

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Desk
24-Hour Hot Water
Room Details
Check Availability
Two Queen Beds Kitchen Suite
4

Two Queen Beds Kitchen Suite

2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Shampoo
Soap
Room Details
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Guest Reviews(98)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
The property is well-located in a safe, quiet area with easy access to amenities, ideal for short-term stays. Guests appreciate the varied breakfast and professional staff but find the pricing for snacks and drinks in the lobby shop high.
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Helpful
Not helpful
Weinisenlin
April 11, 2023
Germantown is very close, the town is quiet and comfortable, suitable for a short stay on a business trip There are Target and Panda Express on the next road There are many forks in the self-driving road, and you accidentally get on the highway Not much to say about American breakfast, relatively Nice
Original TextTranslation provided by Google
Trent Jermaine
September 4, 2022
So much Fun
Guest User
April 22, 2024
Let me start off by saying the hotel and rooms were recently renovated and were nice. The service is another story. We were checked in by a very nice man who was in the middle of checking in a huge group of meeting goers, and was very patient when I finally got up to the desk, and upgraded us. We were not part of the group. After that, all front desk personnel had an attitude and couldn't be bothered, except for a woman named Kay. We were there 3 nights, and room was never cleaned, towels refreshed or trash taken out, even upon request. When asked front desk person for more towels, we were told each of us could only have 1 towel when asked for more. I called the manager after our checkout as she was not available at the time, and shared our experience. She kindly offered us Hilton Honors points which have not been received a week later. Also, my phone calls to her have not been returned.
Maggie
January 20, 2024
Close to a lot of good shopping and eating in Memphis.
Sherissa
January 14, 2024
I was there for a business trip. When I booked a doubled bed, I was not aware that microwaves are only in the suites. This posed a major inconvenience for me because of some diet restrictions and I was not able to warm up my food nor was the microwave in the lobby available after 10am.
Fred
January 1, 2024
Had some renovation issues but very nice hotel
Fide
December 20, 2023
Está en remodelación, las habitaciones muy descuidadas y sucias, la calefacción no funciona, la persona encargada del check-in muy grosera,
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Jarrod
December 18, 2023
The hotel is under renovation, so the comforts and extras we are use to at other Hampton Inn & Suites were not available. The room was very clean and the staff was friendly. The breakfast was well stocked with lots of options.
David
December 17, 2023
First - This hotel is being renovated. You're not told that when you book. Check-In was problematic. There is a sign on the front door which appears to point to the other door. In reality, both doors are locked and you have to enter from a side entrance. I was not asked if I am a Hilton Honors member (I am) The room appeared to be nice. However, the water in the shower barely gets warm and doesn't stay warm. The sink does have hot water. There will be a problem here since that shower was newly renovated and they will need to get into the plumbing to fix the problem. I like coffee in the room. While there is a coffee maker, the coffee pods don't fit the brand of coffee maker in the room. Breakfast was the highlight of our stay here. The area was pristine and everything was outstanding. Kudos to the woman who made it that way!

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1999
  • Renovated: 2008
  • Number of Rooms: 15
When you stay at Hampton Inn & Suites Memphis East in Memphis, you'll be in the business district, within a 15-minute drive of University of Memphis and Wolfchase Galleria. This hotel is 10.9 mi (17.5 km) from Beale Street and 11.8 mi (18.9 km) from FedEx Forum.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can get around on the complimentary shuttle, which operates within 5 miles.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary on-the-go breakfast is included.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 130 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Services & Amenities

Fitness Room
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About This Property

Nearest AirportMemphis International Airport
Distance to Airport18.8KM
Nearest Train StationMemphis Central Station
Distance to Train Station27.1KM
Average Price FromCAD287
Hotel Star Rating2