COCKROACHES in room 547. I went for a work trip with many colleagues and I was the 3rd person in our party (that I spoke with at least) that had to move because of cockroaches in their room. It is clearly infested and based on past reviews, they know about it and are simply not addressing it properly. Based on the 4 cockroaches I saw in the few hours I spent in the bathroom, there is zero chance prior guests didn't complain about them before they put me in there. It was utterly disgusting. I just feel bad for the poor neighbor who heard me scream at 7am when I spotted one crawling in and around my make up bag(!). At that point, I insisted on a new room but then the new room welcomed me with a toilet that didn't work. It was thankfully fixed by engineering but the whole situation was laughable by then. It's a charming hotel, beds are comfortable but this was by far one of the worst experiences at a hotel in my well traveled life. For the management team there - ducks will never be cute enough to outweigh cockroaches. Period. Get it together.