Holiday Inn Cleveland Northeast - Mentor
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mentor
Holiday Inn Cleveland Northeast - Mentor
Health Protected
7701 Reynolds Rd, Mentor, Ohio 44060, United States
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With a stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel in Mentor, you'll be in the business district, within a 10-minute drive of Lake Erie and Indian Museum of Lake County. This hotel is 2.1 mi (3.3 km) from Chagrin River and 2.2 mi (3.6 km) from James Garfield National Historic Site.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 101 Reviews
Amenities
Golf CourseIndoor Swimming PoolFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomWake-Up Call24-Hour Front Desk
All Amenities
Surroundings
Airport: Willoughby
(6.1 km)
Airport: Cleveland Burke Lakefront Airport
(33.5 km)
Train: Cleveland Lakefront Station
(33.7 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
2 Queen Ste with Additional Living Area
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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6
King Suite with Additional Living Area
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
3
Standard Room with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Check Availability
2
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Check Availability
4
Standard King Room with Sofa Bed
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Check Availability
4
Standard Room
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
4
Standard King Room with Tub-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Check Availability
4
Standard King Room with Roll-in Shower-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
4
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Check Availability
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Guest Reviews(101)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests appreciated the hotel's prime location near dining, shopping, and highway access, as well as its safe environment. The staff's exceptional, friendly, and professional service enhanced their experience.
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Helpful
Not helpful
zileeuh
August 22, 2023
交通方便，房間很乾凈。
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Afiya
February 2, 2024
Only the lobby is updated. The rooms are outdated. No USB chargers in the rooms. Bed headboard is dirty, Lamp shades are dirty, broken tiles in the bathroom, the water did not drain in the shower. The elevator came to my floor and opened only half and got stuck. It is an expensive hotel but not worth the price. Staff is not so friendly either. No EV chargers on the property. The hotel housekeeping starting knocking at 8AM even after leaving a do not disturb sign. We told her to come back but she kept coming and knocking every hour and disturbing our sleep. Disrespectful staff. The hotel is very noisy and you can hear the next door neighbors through the walls.
We were looking for a hotel to host a family reunion but the people are not accommodating. They are overpriced for no reason comparing themselves to five star hotels and not willing to lower prices. Would not recommend!
tricia
December 28, 2023
The food and room was very good. They charge money on your card without telling you. It’s been a week and they still haven’t refunded me.
Guest User
March 15, 2024
I stayed at the Mentor, OH Holiday Inn from Thursday, December 14, 2023 until Tuesday, March 5, 2024 - I only stayed there during weekdays, on weekends I flew home. It was a long time to stay at a Holiday Inn, especially if things didn't go well, but that just wasn't the case at the Holiday Inn in Mentor, OH. Everything was just about perfect - in fact, it was perfect. Oh sure, there were times that things didn't go according to plan like when the power went out for a night. But that's nobody's fault and can happen anywhere at anytime. The important thing is that the manager Tim got on top of it and stayed on top of it during the power outage, continuing to provide uninterrupted fantastic guest service. Of course, the staff is what makes any property and the manager Tim has attracted a great staff, as good as I've ever seen - and I've seen some good ones. Like at the Pierre Hotel in New York City, a Taj property. This Mentor Holiday Inn is every bit as good as the Pierre and certainly the best you'll find within 50 miles. Please, let me thank the staff, Yolanda, Soheil, Michael, Amber, Dawn, Turquoise, Jason, Christian, Greg, Bwana, and everyone else that I'm not just remembering right now - all excellent.
Guest User
February 29, 2024
I think the attached photos show how rundown the room was. Top of the door open to hallway. Ceiling plaster gone or cracked above bed. Black objects on sheets. Window drapes and lampshade stained. Don't believe if they claim they'll fix as these issues took months or years to get to this point.
Frank
November 14, 2023
Several eating choices close
Guest User
January 30, 2024
Only the lobby is updated. The rooms are outdated. No USB chargers in the rooms. Bed headboard is dirty, Lamp shades are dirty, broken tiles in the bathroom, the water did not drain in the shower. The elevator came to my floor and opened only half and got stuck. It is an expensive hotel but not worth the price. Staff is not so friendly either.
Emilee
October 31, 2023
Staff was very nice and the room was amazing. Will be staying again
Janeen
October 31, 2023
Helpful safe, convenient location, clean and quiet rooms
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$7.49 (approx. SGD 10.15) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1983
- Number of Rooms: 145
With a stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel in Mentor, you'll be in the business district, within a 10-minute drive of Lake Erie and Indian Museum of Lake County. This hotel is 2.1 mi (3.3 km) from Chagrin River and 2.2 mi (3.6 km) from James Garfield National Historic Site.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Marion's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mentor? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Marion's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mentor? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
Indoor Swimming Pool
Fitness Room
Public ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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