Our family traveled from various states to Mentor and the Residence Inn for a family funeral. While the occasion was incredibly sad for us, my sisters and I were made to feel so welcome by the staff and our Suite was a very comfortable home away from home. One employee, in particular was incredible to us -- Janet -- you are such a star! You welcomed us as family and we appreciated so much, visiting with you... for those moments, the sadness of our trip was lifted. Residence Inn, and Marriott are very lucky to have you! And we are so happy to have spent time with you. Thank you again for making a sad occasion a lot lighter. PS -- the waffles were yummy!