TownePlace Suites Boise West/Meridian

Walls have damage and trim needs to be replaced and/or painted, especially in the bathroom. I've stayed in multiple rooms and this seems to be the case in many. Is in a major need of a remodel. Breakfast was mediocre and almost the exact same thing every day for a week.

******* and Marriot need a new system that allows for flexibility when changes are needed to a reservation. Things in life happen and your systems need to have the ability to adapt without phone calls and reaching back and forth.

The staff from The front desk to the lady in charge of breakfasts were amazingly friendly and helpful.

The bed was really hard, only thing wasn’t great.

A great place to stay! Close to everything. Cooking our own meals is a plus.

Very happy with our stay. Two-bedroom suite exceeded our expectations. Very roomy, clean, actual doors, great pressure from the shower/bath combo, multiple TV's, work desk away from the 'living room', plenty of pillows, kitchenette necessities all of the things that hit my list. No time for the pool but I did notice how nice and inviting it looked. I'm not a hotel breakfast 'buffet' patron. I've had rubber eggs, hotel pancake's/waffles, cold cereal before, as long as there is coffee, I'm ok. Our daughter went down both mornings came back with a 'meh' for the selection at breakfast. Teenager, take it from that point. Parking was no problem we came and went at all hours. Now my complaint and it has nothing bad concerning the hotel. It's the two main roads that intersect where the hotel is located. Eagle Rd. runs North/South the crossroad Overland runs East/West when it comes time to leave the hotel to return to Meridian or the Interstate the ONLY exit from the hotel is westbound on Overland. You have to get creative to return East or North in VERY heavy traffic. If you have appoin**ents in Meridian or anywhere off the Interstate even if your GPS say's 2.2 miles away don't rely on that because IT WILL take some effort to navigate with u- turns to go north or east. Ask some of the staff if they have a solution for getting back into Meridian. There could be a less frustrating route that we didn't see.

My experience would have been good however the front desk lady called me (I believe she is Mexican, didn't catch her name) and told. Me I was supposed to check out on 8/11 when clearly I was booked and signed from 8/10-8/12. I even asked her is she sure she was calling the right room and she insisted I was to be out. In the end it was 325 not my room (308) that was supposed to check out and I received no apology or even a for my rudeness and inconvenience let me reduce your room rate or something!

No Pool. or Hot tub. But everything was was great Thank you

The bed us very hard, the pool and spa was out of order. With the hot weather we choose this for the pool. We were disappointed. Breakfast was very good.