La Quinta Inn & Suites by Wyndham Meridian / Boise West

We booked with the intention of using the pool because my 3 older kids love swimming. Unfortunately the pool was closed for maintenance. At our last stay we had a not so pleasant experience from the pool and didn’t even get reached out to by management. It was late and we weren’t about to cancel and find a be hotel. I booked here again hoping to give it another shot. 1 disappointed the pool was closed and online didn’t mention anything of it. Once we got to our room, it was freezing. The thermostat was set on 50! I had a baby with us as well and had to keep him bundled up until it warmed up. In the long run it wasn’t a huge deal, but would have expected it to be a comfortable 68-70 on heat considering it’s January. The tv remote after using and looking at to find the correct button to use was quite frankly disgusting! I understand cleaning crews maybe don’t think to properly clean these, but this one had grime and cross in between the buttons. I am not OCD or a clean freak, but with 4 children I tend to look at that stuff more. HIGHLY suggest the cleaning crews add this and the phones to their deep cleaning lists. Lastly, 2 of my kiddos shared the pull out couch bed. There were no sheets or extra pillows anywhere in the room. Some might say a simple resolution would be to go down to the front desk to get some. But that’s not the point. If a room has a bed it should have linens in the room. I was also alone with 4 kiddos and didn’t want to leave them alone in the room.

My husband had surgery and we needed 2 queens for the stay. We’ve stayed here with the family once for Christmas. I love the place and staff.

We booked this hotel for the pool and upon arrival we were told that the pool was under construction and closed. The hotel said they would cancel our reservation but ******* would not refund us. The closure of the pool should be relayed through third party booking apps. Also, our closet door was jammed and would not open. We had a lot of luggage and nowhere to store it. It wasn’t ideal. The charging ports on the lamps did not work either.

They were so nice and welcoming.

We enjoyed our stay. The room was clean and comfortable. I was sad that the hot tub was not usable but understand the renovation. The breakfast was less than I expected. I dont like to complain but you should know that the muffins were hard, the coffee was cold and the eggs weren't very good. Maybe it was just a bad day. Otherwise it was a good stay.

Hotel is dated a could use some updates. Bathroom had a mildew smell. Booked a double room and one mattress needs to be replaced as it sagged a lot. Elevator had a heavy cigarette smoke smell. Front desk staff were friendly. Room was roomy enough. Television had a hard time getting many channels. HVAC worked well. Linens appeared clean.

Our stay was excellent! Our room was extremely clean, the staff was friendly and helpful, and this was tge first time since the pandemic, tgat we've stayed in a hotel for multiple nights that the room was completely cleaned daily. We will definitely stay at this property again!

The girl at the reception desk was extremely rude. Never going to sray at that hotel again!!!

Facility was clean, friendly and convenient to freeway access. Recommend any of the local restaurants over the “free breakfast”