Kyriad Hotels in Merignac

Everything, the room, bed, bathroom. Situation was just off the main route, felt secure with passcode gates. Welcome was good and share of info was good. The garden was lovely, very spacious, with two gite units at the bottom. Breakfast was tasty, served in a glass conservatory. Back on the road at 8:30 after breakfast.

The hotel was very comfortable and very comfortable. The room was clean, comfortable. A full breakfast and really good for 9euros. A very nice receptionist. Just the shower that is not closed down and it puts water everywhere !! Only negative point !

It is cheap like the hotel. A lot of trash all around the property, broken stolen cars on the parking lot. The room we got was spacious and relatively cleaned except for the walls that are very dirty, the kitchenette has what you need to cook but no sponge and dish liquid to do the dishes. Also there are a lot of workers from other countries staying here, hanging out outside. The breakfast is very decent

After Ctrip paid the payment to the store, the unknown reason was cancelled. It may be that the agent did not communicate well. Fortunately, there was room at the time. Ctrip customer service contacted the result and paid for the payment. The episode was over. Breakfast is delicious and parking is free. The minibar is free. The room is big, just the room, the stairs.

The Campanile was perfectly adequate for a one-night stay before flying out the next morning. The room was clean (except for some spots on the carpet) and bed was pretty comfortable. The front desk staff seemed to speak multiple languages. The buffet breakfast was really good and well worth the money. My only complaint would be the room temperature setting. The thermostat in my room was set to 15°C. After a lot of fiddling around I found that I could override it with the temperature of my choice for up to two hours at a time. That's not really helpful for over night. Having said that, I didn't ask the front desk for thermostat instructions so maybe there is some other way. The hotel is very convenient to the airport; it was a couple of bus stops when I stayed but I think the Tram A extension is now open so it would be a couple of tram stops. The stop is maybe 100 m from the hotel.

I stayed together with my partner at your hotel in Merignac last week the nights of the 29th and 30th of October. The night of the 30th we came back to the hotel around 22:30 p.m. and the reception was closed, so we used our card to open the main entrance of the hotel. Unfortunately, the card was not working as the door did not open. We tried several times to call the number which appeared in the front door, but no one replied. Suddenly some customers who were inside the hotel appeared and they opened us the front door. They told us that they have faced same issue; they could not open the front door. Additionally, they could not open their bedroom door, as the card was not working. We tried as well to open our bedroom door, but same issue happened, the card did not work. We were around two hours trying to reach someone from the hotel to solve this unpleasant situation, but we had no response at all. We were checking numbers of different Nemea hotels. We talked to both Lyon and Toulouse hotels, but they told us that they could not help us. They were stating that they were independent hotels and that they had no relationship between each other. We really felt abandoned and the whole situation was very unpleasant. We did as well call the police as we were desperate to solve this issue. As we had no response whatsoever from the hotel, we decided at around 0:15 a.m. to leave Nemea and search another hotel to spend the night. We needed to get a sleep. Same did the family that were with us in the reception. Moreover, they had two young daughters. Next morning, we went into the Nemea reception to explain the whole situation. The response we got from the man in the reception was to write an email to the following email account: merignac-stadium@nemea.fr. We did not accept so as we wanted a compensation on that same day. After that they agreed to pay us for the new hotel room we booked. This was not acceptable, and we required to compensate for the lost time, the several calls we did, the medication I was not able to take, and all the inconveniences caused. Finally, we got paid the hotel night at Ibis plus the Smartbox value. Finally, we would like to take the chance for you to recheck the internal policies on how you control the security as well as the emergency numbers in case any technological damage arises. A customer cannot be left abandoned as it has been done in this case.

We came to the family (2 adults and 2 children) for 2 days. At our arrival at 23h the receptionist was very nice. 195€ for 2 nights, the price is more than reasonable. The hotel is very comfortable and very comfortable and it is very comfortable and very comfortable. The staff is laughing and welcome For the breakfast there is no bad choice, even when you go down at 10:15. Only a little bemol, it is not fruit. There is only fruit salad. The hotel was very comfortable and the hotel was very comfortable and very comfortable. I think it's because of the outer vegetation. We all broke them and we didn't find any others next night. What is also bad, is that there is no part in the rooms. Only 2 gardens. Sorry if you want to be in the full black. Our room had a bathroom with water, which is a positive point especially with children. We will come back with great pleasure

Let me talk about the good place first: the carpet is very comfortable and the color is very beautiful. With a bottle of mineral water, it is still basic humanity. The young lady who checked in gave us a very detailed introduction, and even considered the details of how we were going out to play and take the car. Poor place: the room is small, the restaurant and bar downstairs are also very small. Eating is not very convenient. We ordered takeaway. Breakfast options are very small