The toilet was broken. They splashed feces everywhere while trying to fix it. They refused to change rooms saying they were booked. Then 20 minutes later when I went to the lobby to let them know the toilet was still broken, I heard them selling rooms over the phone, so I called her out on it and she finally begrudgingly moved us. The bathroom floor was still pretty dirty in the new room, as were the walls. We left a day early because it was so dirty and the front desk girl was so unkind. The only good thing was a cute girl named Marissa, but she had to pass everything through Stephanie, who was very unaccomodating. We left a day early even though she said she couldn't refund us for the one day, but it was worth it to move to the Hyatt. Our room cost less there and was so nice and clean. Do yourself a favor and go to the Hyatt Mesa instead. It is clean and the staff is very friendly.