Hampton Inn & Suites Dallas-Mesquite

I love the convenience of being able to stay right with the convention center for our daughters cheer competition!

My daughter and her 5 friends were allegedly kicked out for being too loud and playing music but there were a group of white cheerleaders doing the same thing and they weren’t kicked out

Staff was very helpful and nice. Stayed here for cheer competition and they were very helpful in changing our dates that we needed to stay.

Weekend stay was great. Location was perfect for my family needs. Front desk was exceptional and had great customer service. We did find other items in the room (comb behind the ottomon/cube and water in the fridge). Be aware of parking fee, $10.00 per night.

I think the $10.00 parking fee was excessive.

Went to visit a friend that was in town from out of state. We sat in the lobby for approx 1.5 hours and visited. Then I left. I had parked in the half empty front parking lot. Now, weeks later I receive a “Parking Ticket” in the mail from “Municipal Parking Services. Enforcement Department” for $75.82. For 90 MINUTES! And if not paid within the next 2 weeks it is then $115.82. This is a MAJOR RIPOFF! Guess I’m lucky my vehicle was not stolen based on the other reviews! Parking should NEVER be this high! Not for a mid budget hotel in a NON downtown prime area. I’m familiar with this area and would never have thought that a hotel in that area would be charging guests to park. And sure not anyone that stops by for a bit and get this rate of $45 PER HOUR! It’s not that much to park anywhere in Downtown Dallas! Not even NYC charges that! The front desk person had even walked by and spoke to us briefly and never once said anything about paying to park, and she knew I was not staying there as we mentioned I came by to visit. NO! I will NOT be paying this! What do they do for food delivery drivers as it appears they take a picture of the plate when you enter and leave the parking lot. I guess the local food delivery drivers all know not to deliver there. If visiting this area, find somewhere else to stay!

Brandon was AMAZING! It was our annoyance upgraded to a suite and gave us two bottles of wine. He was so kind! Perfect customer service!

We stayed at this Hampton Inn for 7 days on a business trip. It took an extra 1.5 hours to get into our room because the cleaning staff was running behind. Inside our room was a sign that advised housekeeping would be every other day. We never had housekeeping. We stopped a maid in our hallway and asked for clean towels the 4th day we were there. One elevator stopped working. We placed a 911 call from our truck behind the convention center when shots were fired. A number of people in our group involved in an outdoor exercise took cover behind cars/trucks in the parking lot. There is a $10/day parking fee paid online. We assumed that maybe there was security in the parking lot to account for the parking fee, but our vehicle was still broken into on our last day there. Rooms were clean and comfortable, room lighting dim. Front desk staff tried to be accommodating, but they were obviously overwhelmed; housekeeping wasn't the only area understaffed. Breakfast was OK, the 24/7 coffee bar was taken down just after breakfast closed at 10am, and the pool was closed. Lunch was offered; prices were very high. I would look for accommodations elsewhere if I found myself in Mesquite again.