To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(48)
Positive reviews(20)
Reviews with photos/video(7)
Close to train station(6)
Convenient location(6)
Clean and tidy(5)
Awesome rooms(5)
Easy to get around(5)
Friendly owner(5)
Negative reviews(3)
Anonymous User
Double Room
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 18, 2024
very good amenities and clean! staff are very nice as well. got a room with good view too
only thing was the wifi really sucks. i was disconnected so many times i ended up using my data instead. also some black spots on the sheets but i think they’re clean, just stained
Response from Property: Hello!thanks for this excellent review!Best RegardsAndres R. VallejoFront Office Manager
지민
Double Room Plus
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very good location. Especially close to the train station.
They accepted the late check-in, and we felt very welcomed.
There was small issue but they've done alot work for us to be happy and we satisfaied what they offered us.
Special thank to John at the reception. He always smiles and take care of our family every morning when he was in duty.
All staffs were very kind and helful with excellent service.
Thank you all.
Response from Property: Hello from Cx Venice Mestre!thanks so much for the kind review, we are so gratefull for this and also to know that your stay with us was so greatLooking forward to having you as a guest againBest RegardsAndres R. VallejoFront Office Manager
Guest User
Double Room
Stayed in Sep 2024
Solo travelers
1 review
3.7/5
Posted on Sep 24, 2024
Ok
Good
Response from Property: Hello!thanks for this excellent review!Best RegardsAndres R. VallejoFront Office Manager
Guest User
Double Room Plus
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 11, 2024
We only stayed one night but it was a smooth check in process and welcoming staff. The room was also nice and accurate to the description.
Response from Property: Hello!thanks for appreciate the effort and proffesionality of our team Cx Venice MestreWe are so happy to know that your stay with us was so greatBest RegardsAndres R. Vallejo Front Office Manager
Damon1201
Double Room Plus
Stayed in Jun 2024
Family
1 review
2.7/5
Posted on Jun 10, 2024
This Hotel is just rubbish!!!
The staff at the reception is impolite. The air-conditioning system is broken and under maintenance, but the staff didn’t tell us in advance or even when we checked in. When we entered into our room, we found the air-conditioning is broken, and asked the staff in the reception, they told us all the hotel’s AC system is under maintenance. Why they didn’t tell us before we entered into the room!!!!!!
It was so hot all the night. I didn't sleep well the whole night, and I had symptoms of heat stroke the next day, accompanied by vomiting and diarrhea.
Rubbish!b!
Response from Property: Dear Damon,Thank you for taking the time to share your feedback. we do appreciate every single comment, specially the ones that help us to continue improving our high quality service, i can guarantee we will take good actions about this in the midtime we invite you to having you again as a guest in our Cx Venice Mestre!Best RegardsAndres R. VallejoFront Office ManagerWe hope to welcome you back to our hotel very soon!Sincerely,
Guest User
Double Room Plus
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 20, 2024
Overall is good! It is a new hotel at a convenient location. U can see many young people (uni students) stay in this modern hotel. Also it is a very eco-friendly hotel which you can’t enjoy cool air at the hotel lobby or hotel room in late May or early June. We have to open the window for a breeze.
Response from Property: Hello!thanks for the time dedicated on the description of this review, we do appreciate all the comments done specially the ones that help us to continue offering to our clients a high standard quality service,Best RegardsAndres R. VallejoFront Office Manager
Hai
Double Room
Stayed in May 2024
Business travelers
7 review
3.5/5
Posted on May 10, 2024
fitness centre should have
-towel
-equipment cleaner
-water
Breakfast
-standard, should have more varieties
Response from Property: Hello! thanks for the time dedicated on the description of this review, we do appreciate all the comments done specially the ones that help us to continue offering to our clients a high standard quality service, Best Regards Andres R. Vallejo Front Office Manager
Guest User
Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
An interesting place to stay when visiting Venice. Prices were good. It is a student dormitory (on 8 floors), while the last, 9th floor was opened as a hotel in March. The room is clean and has its own bathroom. We received a nice gift on arrival - a welcome card, water and vouchers for drinks at the hotel bar. There was a fridge in the room which is definitely a plus. The hotel is eco-friendly and at every step encourages through various forms to be eco-friendly as well. Hotel guests can use the gym, table football or billiards on the ground floor. If you don't feel uncomfortable in a student environment or like this kind of energy, this is an interesting concept to try. Breakfast was simple and sweet, the only salty touch being the option of toast. Staff was friendly and smiling. CX Mestre is very close to the Mestre train station from where you can get to Santa Lucia in Venice in a few minutes.
Response from Property: Hello!we are so happy to see that your stay with us was so great, thanks for evidenziate the points of your stay you appreciate the most! we will be so happy to having you again as a guestBest RegardsAndres R. VallejoFront Office Manager
Guest User
Double Room
Stayed in Apr 2024
Business travelers
4 review
1.7/5
Posted on May 16, 2024
No interphone, don’t expect much. But the access to the bus stop or the train stop was good.
But overall not good
Response from Property: Good evening from Cx Venice Mestre, we would like to thank your the time dedicated to the review regarding your experience in our hotel, we will consider your review for the next reservationsBest RegardsFront Desk Team
Guest User
Double Room
Stayed in Mar 2024
Other
4 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Unfortunately was unable to stay at this location because my visa came late. But they gave me a full refund which I was happy about.
Response from Property: Hello from Cx Venice Mestre! thanks so much for the kind review, we are so gratefull for this and also to know that your stay with us was so great Looking forward to having you as a guest again Best Regards Andres R. Vallejo Front Office Manager
Tatiana Parkhomenko
Double Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel is near the train station and the bus station to the airport. Clean, spacious, stylish, modern room. At the reception they helped with all the questions, told us about the bus schedule. Snacks were a nice bonus)
Original TextTranslated by Google
Response from Property: Hello Tatiana!thanks for evidenziate the strong points of our Cx Venice Mestre!we are so happy to know that your stay with us was so great!Best RegardsAndres R. VallejoFront Office Manager
Guest User
Double Room
Stayed in Sep 2024
Family
24 review
2.7/5
Posted on Sep 22, 2024
The hotel is located close to the bus station, which is two minutes away, and the train station is eight minutes away. The air-conditioning in the hotel is almost non-existent. You have to open the window to be close to the train station and it is noisy. Normal people will not sleep well. The bed sheets, pillows and pillows have a smell. It feels like there was no replacement after my last stay, and the shower gel was not refilled. I stayed in Venice for three nights, and I stayed in another hotel for one night.
Original TextTranslated by Google
Response from Property: Hello, thanks for this review and also thanks for the comments that help us to continue offering a high quality service to our guestsBest RegardsAndres R. VallejoFront Office Manager
Guest User
Double Room Plus
Stayed in Jul 2024
Travel with friends
15 review
4.0/5
Very Good
Posted on Aug 2, 2024
The location is very convenient. It takes about 3 minutes to walk from the train station to the hotel. There are also bus stops nearby to the airport and other places. The hotel also provides drinking water every day. There is also a laundry room, billiards, gym and other facilities in the lobby. Unfortunately, there was a sudden accident on the morning of check-in. The waiter came in just one second after knocking on the door, which frightened us a little.
Original TextTranslated by Google
Response from Property: Hello,thank you for your kindly review!We are really happy to know that you have appreciated all of our services!We are sorry about the incovenience happened with our housekeeping staff.We hope to have you back with us soon!Best regards,Sara PilonFront Office Agent
Sean Chang
Double Room
Stayed in May 2024
Couples
14 review
4.0/5
Very Good
Posted on Jun 4, 2024
The hotel is very close to Mestre Station. There are large supermarkets and McDonald's nearby. There is a Filipino service staff at the front desk. The attitude is very good! Give us a lot of help!
Original TextTranslated by Google
Response from Property: Hello! we are so happy to see that your stay with us was so great, thanks for evidenziate the points of your stay you appreciate the most! we will be so happy to having you again as a guest Best Regards Andres R. Vallejo Front Office Manager
+cheng
Double Room
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Pretty good experience Pretty good experience Pretty good experience Pretty good experience Pretty good experience Pretty good experience Pretty good experience Pretty good experience
Original TextTranslated by Google
Response from Property: Hello!thanks for this excellent review!Best RegardsAndres R. VallejoFront Office Manager