First of all, the check-in was very unpleasant. The English of the front desk was very poor. They kept complaining that I spoke too fast. After that, they were completely unskilled in business. They kept asking questions to colleagues. They put a note in the room card holder but didn't tell me what it was for. Later I guessed it was the WiFi password. The temperature on the first day was 27 degrees and the room was very hot with a skylight. There was no air conditioning at all. I woke up in the middle of the night in a sweat. When I opened the window, seven or eight mosquitoes came in. I was directly woken up. I fought mosquitoes for two or three hours. The next day, I asked the front desk and they said it was open from 10 am to 10 pm. The next day, I came back early to turn on the air conditioning, but there was no air conditioning at all. Fortunately, the temperature was not so high. High, and I closed the curtains on purpose when I went out in the morning. The elevator was very crowded for two people plus a suitcase. I wanted to take the big one, but they told me to take the small one. I chose the wrong number of people, but no one informed me at check-in. Two people were also registered. The next day, my room card was directly cancelled. The two of us who didn't sleep the night before went out for a day and walked to the door tiredly to find that the room card was useless. When I went back to ask, he said that he deliberately cancelled it and asked for additional money. The additional price was more than twice the difference of Ctrip or booking. Although this hotel is very close to Mestre Station, it is very old and the corridor smells musty. Completely blacklisted Best Western. For 1,800 a night and 200 more, you can stay at the Hyatt in Murano. There is free pick-up during the day, and you can save money on travelcards and tickets. When I was studying in the UK and later traveling, including this half-month trip, this is the worst hotel I have ever stayed in Europe, from facilities to services, from hygiene to environment. This is after staying in many B&Bs in Europe and renting a 19th-century house in the UK.
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