We had a very comfortable stay. Location is very good, 2 minute walk to the tram to get you into Venice. You can purchase tickets at the reception desk which is super handy. You can also purchase passes for the vaparetto. Careful which bus you catch from the airport, if you like us, get on the incorrect bus it will pass right by the hotel and keep on going until it gets to the train station and the drop you off, about a 20 minute walk to the hotel from the station. Check in was quick and the reception staff was friendly and helpful on each and every day we stayed there. Room was very nice, bed was comfortable, bathroom was nice. Room was quiet. Housekeeping was very good. Breakfast was good, lots of options, coffee machine is great. Staff at breakfast were all welcoming, friendly and efficient. We stayed here once before as part of a European tour and were impressed enough to stay again, we are still impressed with the service and the rooms.