Hotels Near Las Letras Park in Metepec

I was very happy staying at this hotel, it was quiet, clean and the employees were wonderful. My gratitude goes to the person at the front desk Luis Morales. He is the one that picked up the phone before my arrival, he was friendly and caring of my needs and gave me a good feeling before I arrived to the location. The boss buy, cleaning lady and another front desk person-lady. They were are all smiles and easy going as they great me and during my departure. I will stay there again next time.

The hotel is quite big, not bad in this small Mexican city. Breakfast is rich, Mexico really has a lot of fruit, staple food is also a lot of choices, the front desk English is very good

Excellent service without pay-per-time and waiting, impeccable rooms, without any complaint on the following trips without doubt to host some of the City Hotels .... and recommend them widely

This microtel is nasty, it stinks, and the rooms are not the ones that are pictured on the website, there’s no a/c no ice machine working, and the rooms are old outdated and musty. This is a scam once I got to the room I immediately returned to the front desk to get a refund and realized my receipt had non refundable stamped on it, the customer service was horrible. This place is not suitable for animals!!!!

The architecture of the hotel is particularly beautiful: very generous halls and sitting facilities give a feeling of space and luxury. Everything is obviously very new and corresponds to the newest technical standard. The bedrooms are also large and comfortable. Large working desk, light, wifi etc also provide easy possibilities to work in the room, if wished. For my taste there is only one negative point: apparently all rooms have only showers (no bathtub!!!). For people who love having a bath this is, of course, annoying. The situation is worsened by the fact that in hotels on the American continent there is not even a hand-held shower. I knew this detail from U.S. hotels, but I was hoping to find something better in Mexico, since in my opinion Mexico has more in common with Europe than the U.S.A. I am afraid I was wrong in this point. The staff was very, very friendly and helped in every way. The breakfast buffet had a large variety of foods and drinks, including - of course - typical Mexican dishes. The hotel has its own parking garage (no charge), which is locked during the night. It is possible to park the car directly or request valet parking, your choice. Toluca has an elevation of 2660 m (8060 ft). In March at night it can get cold. I was pleased to find out that the thermostat in the bedroom functioned also as a heater and provided a pleasant temperature. I hope I will have the occasion to go again to the Doubletree in Toluca.

The hotel is beautiful, clean, comfortable, the furniture of the very beautiful rooms, on line. I think the hotel still talks much about past glories, its parents with the popular and distinguished Quinta del Rey de la Av. Tollocan, its mother house; and it is dangerously close to negligence and lack of maintenance. The hotel is very close to the airport of Toluca, which without baggage, without a hurry and daytime can walk, even though it is located on the opposite side (taking the air boulevard as a reference). The location and the environment are awful, it is around a lots of awful, dirty, muuuuy bad look, and it is not on the air boulevard but 50 metres inside a completely disregarded street (in the dark night the track). The hotel is very comfortable and comfortable.

Overall, it was an average hotel. However, the attitude of the woman at the front desk was bad when I first checked in. I was treated with a gum, and my face seemed to be angry without a smile, so I didn't think I was very welcome.

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