Guest User
June 19, 2024
I stayed two nights and it was a shockingly bad stay. My single room was extremely compact with very thin walls. There's no proper sound insulation for Room 14. Much, much worse was the plumbing system. The tiny cubicle bathroom (which is a window-less closet) had a toilet and small shower. After having a shower and flushing the toilet, the sewage system backed up, and leaked through the shower plughole. The shower tray was filled with raw sewage, inches deep. Unfortunately, I had booked another night's stay, and had commitments all that day. It would have been very difficult to find alternative accommodation at such short notice. The hotel called a plumber, who fixed the problem. But I couldn't risk having a shower or flushing the toilet, in case the same thing happened. That would have meant sleeping in a tiny room with the stench of raw sewage. To my mind, that calls for a partial refund. But the hotel have refused any compensation.