Lugger Hotel ‘A Bespoke Hotel’

One of my favourite places to stay. It is so relaxing.

The lugger was wonderful, so relaxing!! The decor was perfect and the staff really friendly. The room was comfortable and had all the facilities that we could have needed. We stayed for 2 nights and had a cream tea on the second day. The food was absolutely delicious.

We returned here following our Autumn visit in 2023. This time we brought my sister and husband with us, to experience your hospitality, as we had enjoyed our first visit so much. My sister's classic room was delightful, with a sea view. We paid extra for a superior room, which was spacious, but also had a damp smell in the room, so we ended up with a scented air freshener plus a dehumidifier installed to try and resolve the problem. Not ideal! We weren't offered any recompense for this problem, although the receptionist apologised profusely. The staff were lovely and very helpful. With regards to the food, breakfast was good, especially the outstanding kippers, but we were somewhat disappointed with the main course of the evening meal. The soup starters and puddings were very good, but two out of four of the main courses were rather disappointing. The chicken and duchesse potatoes were in very small quantities, overwhelmed by a vast bed of savoy cabbage, tough and bitter. The pork fillet was sadly lacking in taste and the spring greens tough and not particularly pleasant tasting. On balance, the other two mains of halibut were very nice indeed. We decided not to have drinks with our meal, as having had a very moderate round earlier on, we felt the pricing was excessive. You cannot be beaten for location and the staff were outstanding, completely customer focused. May be suggest you supply some ground coffee bags in the rooms, as opposed to Nescafe sachets, which are outdated and unpopular. We are keen to consider a future visit, but await your response to our comments. We have tried to give a balanced view. Regards Margaret and Jeff Austen

Just the most perfect place to escape to. Unpretentious. Staff could not be more attentive. Food delicious- unfussy perfection! Room 201 is gorgeous. View right through the cove and out to sea. Can swim from outside the hotel. Access to coast path and many places to visit by car.

Clean well equipped room, with a very comfortable bed. Fresh fruit, mints and fridge containing fresh milk were all appreciated. Staff really polite, attentive and helpful. Even met the owner one breakfast time for a cheery hello, very friendly (and smelt amazing). Couldn’t fault our stay.

Wonderful! Such friendly and professional service. Gorgeous accommodation and a superb dinner, all in a beautiful setting. Will definitely recommend! Breakfast was also a highlight, with delicious bacon and eggs and service with a smile. Our room was immaculate and loads of piping hot water to soothe aching legs after a long walking along the South West Coastal Path. Thank you for a memorable stay.

PLUS * Exceptionally warm, friendly, helpful staff * Fantastically scenic location * Great breakfast offer * Superb bedroom (superior room upgrade) * Well appointed en-suite * Peace and Quiet MINUS * Pillows needed replacing * The execution of some of the evening meals (which could have been better) with too much emphasis on style over substance. Desserts were fabulous though.

Very beautiful location and a genuinely charming hotel, with very friendly and professional service throughout. We would highly recommend a few days at The Lugger in perfect Portloe. Thank you to all the team for making our visit so enjoyable.

A really delightful little hotel in a very picturesque location. It was our first stay here but we were welcomed like returning old friends by the amazing staff. Our harbour view room was very comfortable, the food and service excellent, and the ambience wonderful.