Collections by Uliv Polanco

Modern accommodation in a great area for exploring Mexico city for a day or two. It's not a hotel so obviously the service is totally different than you'd expect For cleanliness and?overall amenities..But it's totally ok for a good night sleep and a convenient, safe, and nice location to stay. Wish they could PayPal bit attention to details, for example in trio.com?app it says the room had a?balcony and when we arrived we didn't even have windows. Exhausted from a long trip we didn't want to cause trouble but that could have been advised earlier. We were two people but only had one hand towel so that was an inconvenience that could have probably been avoided of the management would pay a birthday more attention to the bookings. Overall ok stay for an one night stop-over in Mexico city. Walking distance to restaurants and nice Polanco area day off night.

Do not trust them. The description the hotel is very deceitful. It looks like a hotel I would pay $30 for. Not even windows but they try to hide itin the photos for that room. Then I agreed to upgrade so I could have a place at least has a window. The manager agreed gave me his word. Told me when I come back after I finish work I can pay. He then went back on that and rented out the room anyway because he could get more money.

I really like the place. The staff was excellent. I checked in bc dry late the security guard after practicing my Spanish had my personal check in card already at the desk. The actual room was clean and modern and also had nice personality touches like a card with local places to go and also a nice stocked refrigerator with water soda and beer. During the day the staff were super helpful too. I had a room with no windows so I actually sleep better.

Fantastic property especially if sharing with a friend. We got the double room which had separate double beds and double sinks in the bathroom. Staff kept the room spotlessly clean everyday BUT sometimes forgot to replace all towels during our 8 night stay. They were not so responsive via email, but other than that we didn’t have any issues and would book again!

UTOPIC is located in a good area, very clean, good atmosphere, secure, the apartment was very spacious. Personally, I definitely considered for next stay.

The unique check-in process was not very accommodating. This property had only one guard/person manning the building; there was poor room service during our stay. They are not equipped to support guests with basic requirements- towels, toilet rolls, water, bath soap( we never got our bathroom bath soap refilled during our entire stay). The deluxe rooms are what it describes on the website- windowless, very dark and gloomy.

Everything was good except the fact that the unit we were given was on the street side and noise from the street below was incredibly loud all night. I wish this had been disclosed or somehow mentioned… otherwise it was a nice place and close to the Museum of Anthropologie which is what we wanted to visit…