Reforma Capital Inn

I like location, but staff was not so kin

The staff were very nice. One thing I did not accept was that the utensils were not clean when I checked in and went to have food. I found that the forks were not clean. Other than that, everything was good.

Room was spacious but the bed was like laying on a stone wall. Good location in the city we were able to walk to most things. Staff did a good job in cleaning and restocking our fridges.

The location is ideal and very walkable, but you are going to sacrifice your comfort to a hard bed and bad wifi. Overall for value its a good option.

Everything was is good. I just gave 4 Stars because the room needed more attention to cleaning the floor.

number of stairs from the street level to the small reception area was not very pleasant. The smell of the street vendor every morning's cooking was not a pleasant aroma to smell. for the amount of money we have spent, for two days the elevator was out of order and we needed to remove heavy luggage from the fourth floor to the street level when departing the place. In addition, the wifi was not available or was not easily being connected according the instructions we have the receptionist; the written instruction was deviating from what the wifi connection was suggesting and was not connecting, had to walk downstairs ask the reeption to come upsairs at the fourth level to sign-in on the wifi so I can send out my important emails at late at night.

Location was perfect! I saw a lot of reviews about no elevator but that is not true. There are elevators, issue is that there is only 1 so sometimes it gets crowded. There are stairs to enter the hotel which is the only way into hotel. Also there is not air conditioning in all rooms. Some of us had portable air conditioners and some had fans. Also we were a large group and we were not on same floor even though we had put in notes when booking. Tried to call hotel to request and after multiple tries i finally got through and they said they would try but that didn’t happen. Lastly the hotel blends in and is kind of hard to find entrance. Overall though i would book here again.