Miami Township Hotels with Gym

I was here for a wedding and the hotel was full. I arrived at 3pm and the front desk clerk Greg said that my room was not ready. He invited me have seat in the lobby and offered me a complimentary non-alcoholic drink from their convenience store in the lobby. I told him that I am ok, but thank you. He said he would let me know when my room was ready. As he was getting off his shift, he came over to me and told me that my room was available and ready for check in. My room was spotless. Bed was really comfortable. Very Quiet even though they were full. The next morning I came down to check out and grab a quick breakfast - here is how it unfolded: Just an FYI to fellow travelers. Breakfast is not included at Courtyards unless you book a breakfast package through the Marriott website. If you are an Elite member, as Greg explained, upon check in they are offered that option or points. He was so kind and understanding that I had a long drive to Scranton that he had the kitchen staff make me a bagel with butter so I did not have to stop for breakfast. He even remembered me! That is true customer service!

Great 3 day stay, quiet and comfortable. Internet was reliable and the room was much more spacious than I realized. Loved having the stove top and a full size fridge! ***MOST IMPORTANTLY*** In the rush to pack all of my equipment and gear for work, I forgot my personal $3000 camera hidden behind the bedroom TV. After arriving back in KY and realizing what had happened, I contacted the hotel. Thankfully, one of the house keepers had turned it into the GM. I forever grateful to the person that did the right thing with an item that had zero chance of being tracked down. The front desk receptionist who took my call was very helpful and I set up a day to pick up my item in place of having it shipped. In the end, I could not have had a better experience!

On a positive note, the room at this Hampton Inn was totally updated and was the nicest Hampton we have ever been at. Everything was very comfortable ... bed, bedding, bathroom, etc. etc. and we loved the decor. We had booked this hotel a few days ahead of time, and upon reading the reviews, I noticed that the noise from I-75 was very loud in the rooms facing in that direction, so I had requested a room on the top floor and away from the busy highway, and felt that this would solve the problem. When we arrived at the hotel around 5, we were told that there were no King rooms left on the top floor, so that was fine. When we arrived at our room, we found that our room was facing and very close to I-75, regardless of our request a few days before. The noise went on all night long. I spoke to a nice lady the next morning at the front desk, and she said that just because we requested a certain room type and location, there is no guarantee that we will get it. As lovely as this hotel was, we probably would not stay there again unless we could be guaranteed a room away from I-75. There seemed to be a lot of places to eat around that area, so that is handy.

Everything about this hotel was off. Our physical keys did not work, the front desk staff was severely understaffed. The food area was completely messy, dirty dishes not collected, the food was quite frankly - terrible. Plus, I never got my Diamond food credit. The king suite with separate sleeping are not private. The double doors do not exist between the room and living area. The sheets and pillows for the couch m/sleeper sofa are kept downstairs - I had to go retrieve them. The front desk person was swamped, so it took awhile. The elevators are very far away from the rooms. Very strange. The price was great though! So I guess you get what you pay for.