Never been to a Double Tree that looked more like a cheap Hotel. I was looking forward to using the pool just to find out that was not operational (wished it was mentioned at booking), I tried to be positive and decided to just use the bath, but it had no plug to stop the water. I reached out to the FD and was told they had none. At arrival were told breakfast was included and gave us the times, next morning found out that it was not and we were charged for it. Room was not comfortable, loud hvac - had to choose between the room being cold or being loud. Would never stay at this location again.