Comfort Inn Midland South I-20

Laundry broken, pool closed, tv didn’t work, they’d follow you to room at night which was weird to us. Breakfast wasn’t great. And usually I like comfort inns but this was not great stay. Room was clean though!

Great stay as always. Comfy bed and clean quiet room.

Water in the shower was only like warm and had no pressure. I-20 traffic is noisy. There were probably 50 sausages at breakfast and all were burnt. Kitchen help walking around with there music blaring thru phone in her back pocket, not professional at all.

Laundry broken, pool broken, room is clean but wifi was a little on and off

DO NOT STAY HERE!!! They added a $45 charge to my bill for a dirty towel! We checked in at 9:30 on a Saturday night and were leaving by 6:30 Sunday morning. Had enough time to wash our faces, brush our teeth, sleep a couple hours and get back to the tournament we were in. When we got there the people working were outside smoking not even attending the front desk. Shortly after we got checked in the elevator broke down and the air in our room never worked. Since we were only there for a short time, I kindly informed them that the air wasn't working in room 319, as we were leaving. What did I get for that ... a "damage fee" for a "stained big and small towel" .... Pretty sure when you wash towels, makeup comes out of them! I mean every other hotel I have ever stayed in hasn't had this issue! That is the only thing that the 1 washcloth, was used for. So you will be charged for dirty towels, it seems. And don't try to get ahold of management ... every time I called I was met with "he's not here yet and he's off on Sunday." No manager at all for a whole weekend?? I was told to call again on Monday ... I'm gonna bet he's still not there when I call. So disappointing because we have stayed here every year we come for this tournament but NEVER AGAIN!! I would advise that no one else stay here either, unless you want to be ripped off!

Excellent hotel

The room was clean and big, the beds were comfortable, and the breakfast was good with eggs and bacon and tortillas along with lots of other things. However, we were on our way home from Big Bend, and I booked this hotel because they had an indoor pool, and I wanted my kids to get to swim. However, once we checked in, we discovered that the pool was "out of order." That ******, and and I hate when that happens. They should make it clear their pool is closed before you book. In addition, the laundry room and the ice machine on the 2nd floor were "out of order" as well.

Questionable individuals hanging around the parking lot. Room not what we reserved. Room not fully cleaned. Ice machine not working. Elevator slow and noisy. TV hard to operate. Not one of Choice Hotels best properties.

Really dirty Hotel not like the other Comfort Inns. A lot of ************ were coming and going. The bed sheets were stained yellow. Stains in the chair and sofa.