Best Western Plus Centurion Hotel

We stayed here as we were going to the Outfield Festival and it was only a short walk away. We arrived early and kindly asked if there was any chance we could have our room. The staff were very obliging and confirmed that yes we could go to our room, that was very much appreciated as we needed to get to the Festival. Room was spotless, modern and very spacious. Plenty of sockets for charging phones etc. The fan was very much needed! The only negative is that the thickness of the duvet for this time of year is not suitable. A thinner summer one would've been better. We literally were sweating all night more or less. We'd definitely stay here again and recommend to others.

Comfortable room, food and drinks available. Great overnight stopover location. Plenty of accessible on site parking

Always happy to stay at the Centurion. Comfortable room, very clean. Didn't eat here this time but have been very happy with the breakfasts on previous occasions. Staff always pleasant and friendly

Positive: - Clean and good price - Generally comfortable - Nice view of their green golf course Negative: - Bit old fashioned - Poor breakfast, certainly not 4-star level - Room with shower support broken and TV not working - Daily room cleaning only under request still with the excuse of Covid and they didn’t tell us when we arrived - Bad Wifi

We were looking for a hotel that we could use each time we travelled down to Bath to visit our child at university. We were greeted by probably the most welcoming reception staff that we have ever encountered. Not just a "going through the motions" check in but a real interest in how our journey was, where we had come from etc. I would most definitely employ these people myself. Our room was spacious and clean and there was plenty of car parking onsite. Tea and coffee making facilities with a range of choice. Our room was quiet and no road noise. Blackout curtains were great. Good shower and bath. The thing that really let it down for us was the next morning. Eating out for breakfast is a bit of a treat and not something we get the time to do often so we were looking forward to this. When we walked into the restaurant we weren't acknowledged and had to work out for ourselves what the protocol was for the buffet. We found our own table which was dirty and still had plates on it but there were no clean tables. The restaurant staff kept walking by with no introduction. My husband went up and asked if they would like our room number and then asked if we could have our breakfast order taken. As we still sat for a further 10 minutes, I got up and asked. I then went to make another coffee and the milk jug was empty. The apple juice was empty. We had gone down at 9.15 and breakfast stopped at 10 so not sure why and there were only 2 other tables with people on at this point. When our breakfast arrived there was no toast with it, not a problem as you can make this yourself but nobody had told us that. Thankfully the waitress on this occasion did rush to toast bread for us or our food would have gone cold. We wanted to set off for the rest of our journey after a relaxing breakfast having had a long drive the day before but we left feeling a bit let down by that part of the stay. Unfortunately I think this for us would put us off staying again or if we did, we would certainly only do a room stay.

An excellent hotel with excellent staff throughout. Clean rooms, fresh food with excellent options. Hotel staff know the area well and can assist with anything you need. The restaurant change the menu regularly with beautiful food.

Was unsure what to expect at this hotel but was pleasantly surprised. Modern large room, recently painted and new carpet, warm, decent hot drinks selection, quality towels and quiet. Easy to park. The bathroom was modern, although low pressure in the shower not so good for hair washing. Fantastic breakfast, comprising buffet with huge choice of fruit, cereal, pastries, toast etc and variety of cooked options to order. The mugs for hot drinks could be larger! Great service from reception and restaurant, friendly and helpful staff. The views from the restaurant over the golf course are amazing. All in all a very enjoyable stay and would return if in the area again.

From the time we were greeted at reception, until the time we left, all staff were polite and extremely helpful

When we are in the area we always stay at this hotel because we know what a lovely hotel this is. The staff are lovely, the food is always of good quality and we always leave knowing we will be returning soon.