Kira Suites Hotel Milano

Hotel Room and bathroom was lovely and spacious, we had a complementary upgrade - rooms are clean and minimalistic, but dusty. Beds are king size and comfortable. Double rooms needed another mirror and a kettle. Room came with a safe and mini fridge. We had an issue with a light and air conditioner not turning off- reception said could not help until the next day which was a little disappointing. (Lady in reception was super lovely) Hotel is 15min metro ride from centrale Milan, metro station is a 4 min walk from hotel. There a few small restaurants, coffee shops and supermarkets near hotel.

The staff is really nice and the room is quite spacial for me which might be an accessible room

The hotel is located near Chinatown, and the surrounding amenities are quite good. However, the hotel itself has too many flaws! Therefore, I sincerely offer the following suggestions: 1. How to make guests feel at home: As a 4-star hotel, it doesn't provide even a bottle of complimentary drinking water or tissues in the room. There's no kettle, let alone other amenities a 4-star hotel should have. It's incredibly stingy! 2. Food safety: Although I was asked to have breakfast at the neighboring J24 hotel, I found snail shells in my salad, which was ridiculous. 3. Poor soundproofing: It's too noisy, really too noisy!

First, I must thank the hotel staff; they were very friendly and helpful. However, regarding the hotel itself, I must provide honest feedback. 1. Room Facilities: The room's style is minimalist, but I found it too simple. There was only a high chair; not a single comfortable chair to recline in. Also, the coat rack couldn't be removed from the rod; you had to put your clothes on, which meant shorter people would definitely need a stool to hang their clothes. 2. Room Cleanliness: Basic cleanliness was acceptable; it was cleaned daily. However, the bathroom constantly emitted a foul odor due to plumbing issues. After reporting this to the hotel, they only placed a spray bottle in the bathroom, which didn't solve the fundamental problem. 3. Noise Issues: The room wasn't soundproofed, and the hallway was very noisy whenever someone spoke. Furthermore, the hotel's cleaning staff spoke loudly in the hallway and threw cleaning tools outside my room. 4. Overall Facilities: The hotel entrance is about 100 meters long, and the passageway was still under construction; the pavement wasn't paved, and workers were doing painting during the day, which was very inconvenient. 5. Hotel Breakfast: For some reason, the hotel did not offer breakfast and required us to have it at the neighboring J24 Hotel. This was very inconvenient and was my biggest complaint.

A strange layout to the room, very modern and roomy. No tea, coffee or water in the room, which I would expect in a 4 star hotel and would have been a nice touch. Room was quite dusty but looked clean until you hung your clothes up. Staff very friendly, had a bar in the hotel which I didn’t use but didn’t look like it was open. There was an option for breakfast for an additional charge, however I didn’t use it. Only a 4 minute walk from metro and 15 minutes on metro to centre of Milan so location is ideal. Overall perfect stay for solo travel due to safe and convenient location however, please consider a kettle with tea and coffee just for an extra touch.

Will definitely stay with Kira again if I have a chance. The room is big and spacious while they provide all the amenity I should ask for. The design is great and very new. Staffs are kind and have excellent service. Great job!