Rlj Kendeja Resort and Villas

I stayed for a week at RLJ Kendeja for work, and the experience has been amazing. Roberta, Reuben, and the rest of the team have been attentive and made sure that my stay is comfortable. The food is great too! Will definitely recommend this hotel.

The customer service is very poor, price keeps fluctuating for no reason, price online is different, when you get to the hotel is ridiculous $60 more, they will not order the online price. Below are the picture of the brochure that was served.

Beautiful resort. I stayed here for 3 days in November, and will definitely visit again the next time I am in Liberia. The staff was friendly and food at the poolside restaurant was delicious. My room was spacious with a large shower and a comfortable bed.

Roberta, Reuben and Sylvia provided excellent Customer service. Reuben greeted us every morning and made us feel very welcomed. If it was possible I would give beyond 5 stars! Stayed last week at this wonderful resort. Everything exceeds ones wildest dream of a resort. The scenery, decor and beach is beautiful. The rooms were clean and modern looking. On top they have the most wonderful staff, extremely kind and helpful with every wish.

Kendra and Rubin provided the excellent customer experience that you would get any Five star location. They were both welcoming and receptive to all our needs. They even remembered each of our kids names and was very engaging with them as well. The staff was just as friendly and welcoming. The rooms and sceneries were amazing. When I come back to Liberia I will definitely be back here!

I stayed at Kendeja resort a whole week for work in November and was incredibly impressed by the service. We had work meetings every day which took place in a very nice conference room. We always used other parts of the resort for smaller meetings and break out sessions which was a big plus. The facilities are excellent and professional. And then, there is the setting. Kendeja lies on a beautiful beach and the scenary (sunset!) is exquisite. The bungalows are in very good shape and very spacious. The staff was very firendly and helpful. The manager, Robbie, did her best to meet our needs and showed extraordinary flexibility, always with a smile! I would strongly recommend staying at Kendeja to anyone looking for a relaxing and yet professional stay a mere 30 minutes from busy Monrovia!

Me and my two colleagues stayed in Kendeja Resort for two weeks in early November. Our luggage did not arrive but the manager lady kindly provided us with some toothpaste, sunscreen and other necessities. In addition, she organized someone to get our bags from the airport office when they finally arrived. The location of the hotel is a bliss. We loved the bungalows and waking up to the sound of the ocean. Rooms were thoroughly cleaned every day. The one thing we lost our patience with was the service - or lack of it - at the restaurant. Although the menu is long, in reality only a few of the options were available and it always took more than an hour for the simplest order to arrive. One of the waiters just rolled her eyes when giving feedback on the extra slow service. I personally didn't have problems with the internet but my colleagues did. This complicates things when on a business trip, so I would strongly recommend the hotel to work on improving this matter. Overall, we however loved the place and will probably stay there when returning to Liberia.

I visited the beach at RLJ Kendeja twice this weekend and was appalled by the complete lack of service at the beachfront. From the time we ordered, it took about 45 minutes to get our drinks and almost 2 hours to get our food! Despite charging USD25 in entrance fee (refundable when you order food though), there are not enough sunbeds and those that exist are dysfunctional. The mattresses are old and full of holes. (The guy managing the beds is amazing though - very helpful!) There is ONE poor waiter/waitress covering the entire beach area, so no wonder you have to wait for your food... The grilled fish was nice but the so called buffalo wings had no buffalo sauce and were served whole, with wingtip and all. With some additional staff in the kitchen and at the beachfront, this could have been a great experience. And some maintenance of the beach furniture would also have helped...

We were allocated rooms that had not been used for a while...the musky air, with dusty and torn bedding. We complained about it and we recieved an insincere apology as our feedback to replace bedsheets was reported as 'overturning beds'. The worst thing about this experience is knowing that we could have received value for money elsewhere. Don't go to that hotel. Just don't.