Hampton Inn & Suites Milwaukee-Downtown

Hey I love it so much I can't wait to come back

I love it nice and comfy

Everything was great . Only thing was our broken toilet that would not flush . We were not in our hotel much so it wasn’t a huge bother but still inconvenient.

I will never stay at this hotel..From the minute we checked in to the moment we left it was ine thing after another. I called the hotel directly to confirm there was a pool as stated in the website and if tjere was a refer ans microwave in the rrom and was told yes...well Not no pool no hot tub..electric issues..lady at the check in was rude.......we cpuls leave to another hotel.I already paid un advance... Bathroom was disgusting...Mold all over the ceiling and in the corners...now to health code issue..breakfast..ha...on 11/5 the milk was dated do not use as of 11/5...did not notice that until my child already drank some milk said or rasted funny..ooo it was already curdling... As was the next 4 milks I took....needless to say i dealt with a sick kid all day..Thanks management..and yea I have pictures...

Good location

It took 30 minutes the first night to get hot water and 1 hour and 30 minutes to get hot water in the morning the next day. The entire building should be condemned. I'd never go back!

The staff were not dressed professionally nor did they go out of their way to help in any way. It was a most disappointing stay. When I visited the front desk on my way out the girl at the counter made sure she finished her text messages before acknowledging my presence. This downtown hotel has stains on the hallway carpeting. The elevator has cracked floor tiles. My room had stains on the bathtub walls. The wooden vanity had peeling paint and appeared very worn. OMG the hair dryer was disgusting! The carpeting in my room even felt dirty. At least the bed sheets were clean. I've never been so disappointed in a hotel stay. I will never return!

When I arrived to the hotel that I had already paid for, they told me it was overbooked. I have worked in the hospitality industry and regardless they need to find you a room may it be elsewhere and pay for your travel to another hotel. I told them they need to figure something out otherwise I am sleeping in their lobby. The security guard did not take too kindly to that comment. I was eventually found a room that had already been slept in. One of the beds was clearly used and the other was for me. The other bed did not look used so at least I had that. I did not receive any compensation for the mistake on their part. The front desk was only apologetic and did not make up for the inconvenience and dirty room.

I'm a loyal Hilton Honors member, but was so disappointed in my experience: I wasn't recognized as a Hilton honors member when I checked in | had to switch rooms (after check-in) due to the odor in the room | the phone in the room didn't work | the TV had no local TV stations (or ESPN) available | Wi-Fi in the business center didn't work & there weren't even enough outlets to plug in my laptop. The hotel just feels dirty & old ... and the owners don't seem interested in investing/improving anything. If the Hilton sign wasn't on the front of the building, I would have thought I was staying in a motel! I can't believe Hilton allows this property to carry it's brand.