The Pfister Hotel

I recently stayed at the Pfister for the Brew City Marathon with family. Overall it was a positive experience, with a few distractions. We stayed in a 2 room suite, with a sitting room and a bedroom with an en suite bathroom. Staff: The staff at the hotel are wonderful, very accommodating and customer service oriented. They did their best for us during our stay. Hotel: The hotel is going through a period of refurbishment. Our room had been refurbished. I really liked how they kept some of the old design elements, doorknobs, desk, and other hardware. Some of the new elements (curtains, carpet) are definitely in keeping with the belle epoque atmosphere of the hotel. Other design elements were a little dissonant, such as the modern cast iron lamps. (Management might want to inspect the refurbished rooms, as the bar in the sitting room floor moulding trim is missing.) My biggest disappointment was not being able to view the beautiful lobby, as scaffolding had just been erected for upcoming maintenance. (I realize this is a temporary necessity.) Noise level: (Realize there's not much the hotel can do about this.) We were directly under one of the ballrooms where a wedding reception was being held. During our last stay at the Pfister, we were above a ballroom, and really enjoyed the music wafting up. Not this time! Conga drums and a bad band don't make for pleasant sleep. Also, an inexperienced piano player was practicing on the baby grand piano around the corner from our room. We really prefer staying in the old part of the hotel, but next time we'll request rooms away from the ball rooms. We did receive ear plugs promptly when we requested them. We also were promptly provided an HDMI cable to hookup a computer to the TV when requested.

My stay at the Pfister Hotel was perfect - close to wonderful restaurants when we wanted to eat out and excellent food available in the hotel when we felt like staying in - we also appreciated being able to get a workout in the health club located in the hotel

Nothing but great things to say about the high quality of the property and the service! Extremely friendly and knowledgeable staff across all areas and have had this consistent experience each time I have visited the Pfister for work trips.

This hotel is beautiful. We stayed in the older part of the hotel which was newly renovated and gorgeous. I highly recommend the spa but be sure to book in advance for massages especially if staying over the weekend. The food is also great and there are a few options. I had breakfast from the Cafe, room service once for lunch and ate at the Mason grill for dinner. All was fantastic. The prices of the drinks and some food, at least for me, were a bit pricey but not surprising given how nice the hotel is. It's also in a very convenient location and I highly recommend. Would stay again and definitely revisit the spa!

Great hotel. Stayed in the older section, which a totally renovated. It’s been a few years since I have been to the Pfister. Probably stayed a dozen times over the last 15 years. Excellent service. Clean rooms. Close to the places I need to go.

Beautiful hotel. Staff was all so nice and helpful from front seat to house keeping. Amazing stay. We will be back.

Gorgeous hotel. So grand. From the 1800s. love staying here.

Great location and lovely, historic hotel! Could use additional bar seating in both bars, but overall a great hotel!

Absolutely loved it , can’t wait to return