The staff were very friendly and helpful. The room was clean, and I did check for bedbugs, finding no evidence. The desk clerk was kind enough to place the families with kids in town for a sports tournament on the first floor and put other guests on the third, so we had a peaceful stay. The hotel also accommodated our service dogs without any hiccups, and had a very large front lawn, which helped with toileting large dogs. The only complaints I have are that the bathroom had a light bulb out, which was never replaced. However, as dim as the lighting was, I doubt replacing the bulb would have made the room bright enough to shave or apply makeup.