VickyBee333
April 19, 2024
The hotel makes a fresh, new impression. Unfortunately, our mattress did not. It was very worn out. That, coupled with the street noise on a Friday night, led us to ask for a different room for our second night. (If our stay had ended on Saturday morning, this would have been a two-star review.) But the next day, things got better. We were moved to a corner suite, which was nicely appointed and had a very comfortable bed. Although it took a little longer to find a room for us than initially expected, Galie and her staff worked hard, and we appreciated their efforts, especially since the hotel was at capacity. (My husband is Lifetime Titanium, so we spend a LOT of nights in Bonvoy hotels, and an upgrade is promised if available – the suite was a very nice upgrade indeed!)