Revel Hotel Minot, SureStay Collection by Best Western

Clean property and friendly staff! I don’t love $10/extra swimmer but overall impressed!

Never got new towels for room requested. Some rooms had mold and smelled. Doors didn’t lock going into room

Best bang for your buck in Minot. Great location , easy access to dining …. And the best breakfast room in town. Honestly , we have been a lot of places and nothing compares to this breakfast. Don’t look any further, you won’t be disappointed. Book the Best Western Sure Stay. Revel

This hotel sends out a pre check in link to your phone to speed among the process. I liked this feature. It asks you what time you will arrive to which I answered 1pm. When I arrived at 130 pm. I was told checkin was at 3pm. Why have an option to put when you will arrive if you aren’t allowing guests to check in at that time? So I asked if they could push my room up on the list since I had a party planned at a specific time. He said he cannot pressure the housekeepers but I could wait for a text by the pool. I waited until 2:45 watching people around me show up to their rooms already done. I went back to ask and he said another ten minutes. When he finally let me in my room, it was as across the pool area from what I had requested (I asked to be near the gazebo so I could decorate it) instead I was placed across the pool area with no tables nearby. He didn’t offer to move me when I told him about this. I instead had to use two tables in front of someone else’s room because there was no room to move any over to my area. The unkind front desk man then came over to tell me to move all of my party decor I had set up to the gazebo across the pool (our food was in our room) I had to argue with him that I wasn’t moving because we were there first and they could have moved me rooms to begin with because that’s what I wanted. After that we discovered our toilet would not flush. We had maintenance called 4 times and still didn’t fix the issue. We had to come to the lobby to use the bathroom. When I complained this morning (again) she offered me a 10% refund which amounted to $35 . For a room with a non working toilet! I’ll never go here again! Staff was so unfriendly and unaccompanied the entire time. It also doesn’t look at all like the photos.

I had an amazing experience 😊 they staff was amazing and so sweet as well. The pool area was very relaxing and chill. Very beautiful hotel.

Amazing friendly staff. The people here are beyond fanominal. I would recommend this establishment to all who want to relax and spend time with the ones you love.

This was an amazing experience, the staff were super friendly and helpful. Due to having two kids I have a lot of needs and they catered to all of them. From the service, cleanliness of the rooms and the overall environment. It was a wonderful place to stay while visiting family.

We were there for a birthday party. The gal at the front desk who checked us in was awesome. There was confusion on my part checking in and she was so very helpful. Thank you to her. I did not get her name. Bummed about that. Breakfast in the morning was good, the cook kept everything cleaned and full.

There was fresh blood on my daughters sheet and the shower had slimey mess