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Courtyard Fort Lauderdale SW/Miramar

Courtyard Fort Lauderdale SW/Miramar

4.2/5101 Reviews
I stayed in room 400 from 20th Sep to 22 Sep while on business. The stay was fine, no frills, but since I was at meetings I didn't spend much time in the actual hotel. When departing my room, I left a small bag containing my car keys and other irreplaceable keys in the room. I live in GMT time zone so I rang the hotel once I arrived back in Ireland. Reception advised that they needed to speak to house keeping and to ring back. I have rang three times now and each time I have rang I have spoken to someone on reception who has just said that they don't normally work in that position so they can't help and to ring back. I have emailed head office and still have not heard back. I am willing to remove the bad review once I hear back from the hotel advising that they have my bag and will help return it. i am happy to pay shipping.

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