6465 Airport Rd, Mississauga, Ontario, L4V 1E4, CanadaView Hotel Details
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NU Hotel Toronto Airport Guest Reviews
3.4/5
123 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.2
Service3.4
Cleanliness3.5
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All reviews(123)
Positive reviews(17)
Reviews with photos/video(3)
Clean and tidy(6)
Negative reviews(6)
Guest User
Standard Queen Room
Stayed in Aug 2024
Couples
1 review
1.2/5
Posted on Aug 7, 2024
Shocking so-called hotel . The shower didn't work, no hot water , the place was dirty and not even a duvet on the bed . 2 sheets and a grubby blanket coveredin stains . Was vile ! Worst hotel ever . Do not stay there . Complete horrible place full stop
Amelia Allison
Standard Queen Room
Stayed in Jul 2024
Solo travelers
19 review
3.5/5
Posted on Jul 13, 2024
Suitable for a night near the airport. Room was large and clean. The airport pickup at T3 is at pole 17, which is mostly a park and ride zone. Call the hotel to arrange airport pickup.
Guest User
Standard Queen Room
Stayed in Jul 2024
Travel with friends
1 review
3.5/5
Posted on Jul 19, 2024
The hotel is pretty basic and at a very good proximity to the Airport. Neat and smart but ABIT old .
Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The hotel was very clean and quiet. Excellent service from the owner who made sure the shuttle bus came to pick me up even though it was after midnight when I arrived at the airport. The manager was very helpful in taking my suitcases to my room and making sure to book the shuttle to get me to the airport for 6am. I would highly recommend this hotel
Guest User
Standard King Room
Stayed in Feb 2024
Family
1 review
1.7/5
Posted on Feb 17, 2024
Terrible service , very rude at the front desk . Rooms were nothing like the pictures they were very small and very dirty . Bathroom was gross with hair all over in the tub and dirt . Would not go back .
Arturo Orduna
Standard Queen Room
Stayed in Aug 2024
Solo travelers
1 review
1.0/5
Posted on Sep 9, 2024
The room was dirty, the staff was super rude
Albert
Standard Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Was good stay.
Guest User
Standard Queen Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
I had a wonderful stay at the NU hotel.
Anonymous User
Standard Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Very good
Guest User
Standard Queen Room
Stayed in Dec 2023
Solo travelers
1 review
2.2/5
Posted on Dec 28, 2023
I am not happy
Guest User
Standard Queen Room
Stayed in Nov 2023
Other
1 review
1.0/5
Posted on Dec 31, 2023
Horrible
Sunxiaoer
Standard King Room
Stayed in Aug 2024
Business travelers
20 review
3.6/5
Posted on Sep 13, 2024
It was raining heavily in New York, and all airports were closed. We were unable to land, which caused the flight to be delayed and even cancelled. We were forced to stay for one night. The area around the hotel was quite empty and there was nothing. The hotel did not provide hot water or a kettle. The facilities were poor. It was OK to stay for one night temporarily, but it was unbearable to stay for more than one night.
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ndreamflower
Standard Queen Room
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Nov 9, 2024
Free Shuttle is good, but the front desk phone is difficult to get through
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Anonymous User
Standard Queen Room
Stayed in Jul 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jul 27, 2024
Since it is near Gongheong, it seems like a good place to do some work for a day. It was convenient because there was a restaurant on the first floor. The building is a bit old, so there aren't many convenient facilities.
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Kepingfanbupingyong
Standard Queen Room
Stayed in Jul 2024
Business travelers
2 review
3.2/5
Posted on Jul 11, 2024
This is a very average hotel near the airport. The sound of airplanes is really loud. The air conditioner in the room is also very noisy. I couldn't sleep at all when it was on. There was no kettle in the room. I asked the front desk and they said they would send a coffee machine later. But it was still not delivered when I checked out. I didn't sleep all night because the Westjet flight was cancelled (suddenly cancelled 4-5 hours before take-off and changed to the vicinity of this airport). I was also very dissatisfied with Ctrip's customer service. They verbally told us customers to book the room first and go to the new airport first, and they would be responsible. As a result, I really negotiated with them, but they were hesitant. Until now, they haven't reimbursed me for the actual expenses I incurred. They are the number one in wrangling. You really can't believe Ctrip's slogan of "just go"!