Motel 6 Mitchell, SD

A bit shabby

Good room but the floor was dirty

Walking in we find dirt on one mattress top. Looking further, dust bunnies that our cat very easily brought to the beds, increasing our allergies. Pillows very flat. Animal hair under fited sheet, before zippered mattress pad protector. Limited towels available. Limited English for front desk staff this morning.

Clean and safe. Friendly check in.

Close access to food options and to interstate. Staff very professional and pleasant.

Reserved four rooms for 6 nights through ******* at $60.68/night (tax included). At check in, I was told I had only reserved one room. I asked the clerk to pull up my son-in-law's name (one of the other three reservations I made) and voila, it appeared and he was able to check in. Had the clerk pull up another name of our party and it too was in the computer, as well as the fourth member's name. When i asked the clerk to pull up the fourth name, it had mysteriously disappeared,The clerk proceeded to charge me for all three of the first three rooms and said he did not have a fourth reservation. After asking for the owner/manager, he assured me that even though I had only reserved one room, he would "take care of me" and told two of his staff something in their native language. One of the staff then tried to charge me a "special" price of $100/night for the fourth room. I told him no, so he countered with $75/night. I told him that was not the rate I had booked at and he then countered with $70/night. i lost my temper at this point, having been dealing with these clowns for an hour and 20 minutes so far. I screamed at them "I don't care what you charge me. Charge me whatever you want because I will be disputing all the charges and claiming fraud, so you will get ZERO!" Suddenly had their attention and after conversing further in their native language, they reduced the nightly rate on the fourth room to $49.95/night (plus tax) and charged my card for the fourth room.

Terrible service

Being a service member I’ve slept in worse places but this is a close second on all counts.