12 Reviews
Sunrise Resort Hotel
Mithimna|2.2km from Molly's Bar
I booked my holiday with Jet2 after checking TripAdvisor reviews. Now I wonder why these were so good. Perhaps the fact that we booked all-inclusive makes the difference, as this place operates mainly on bed and breakfast and full board basis. All-inclusive was quite troublesome for a number of reasons: 1. We arrived just before 3PM and the info at reception said that lunch is served till 3:30 so we rushed to the pool bar. There chef already had his cigarette at the bar. We asked the waiter if we can order our lunch, which then he asked the chef in Greek. The chef agreed to make us something ”but quick” as it was already after 3... Two waitresses at the pool bar were helpful, but the waiter at occasions felt confrontational and not welcoming, I wonder if that's just my misperception. The staff in general was fatigued. There was only few of them and they said that they don't have any time off till September/October. 2. The pool bar menu is very monotonous. There is only a few positions and although acceptable quality it was just boring. There was only a couple or a few tables every day eating in with all-inclusive, but I was waiting for food for 45min-1hour. Some days it was straight away, but few days we were waiting 15 min for the waiter and 30-45 min for the food. 3. No kids menu. My son ended up ordering a pinsa margherita and French fries every day and was walking hungry. One ight there were some nuggets at the buffet, and French fries another night. Generally, he was eating bread and tomatoes. No kids' stuff he is used to from school etc, no kids burghers, hot-dogs, nuggets, or even vegetables. Some may say that they don't go abroad to eat chicken nuggets, but from my experience some kids are just like my son, and they won't just try local cuisine. 4. Breakfasts were quite monotonous with little selection and terrible organisation. It's the busiest time as most of guests have just breakfasts. There was plenty people and a total chaos. Yogurts and cereal at one and of the buffet but nuts and raisins on the other. One coffee machine was always out of play due to malfunction or lack of cups. Same with the orange juice. No trays are available, so everyone is just walking around, back and forward with a plate or a cup. There is no agreed direction at the buffet as well, so people go both ways and there is always someone in your way. Some staff members are running around constantly, but there are some just walking around observing. I've seen people not able to sit down as there were no tables or preparing their tables themselves with little help from staff. 5. Dinners are similar, but less busy. No trays and wrong organisation remain i.e. closer to the entrance are dessert plates and sweets, then you can grab a big plate. Wrong way round to me, but I understand that many of you may not see an issue there. The food is OK, but for adults. Quite fatty, beef stew every day and not much more. Staff is collecting your plates immediately, but they are n
