Mobile Marriott

I would like to thank and show appreciation for John in the M Lounge! He has amazing customer service and conversation!

Had a great experience with our server, Daryoush at the happy hour bar the afternoon we came in. He’s was very kind, personable and professional. Also, Sophia was excellent at breakfast the next morning. Very nice stay. Would stay here again!

Daryoush in bar and restaurant area had an excellent presence and was helpful and very accommodating in his service to us as well as others. He was working alone and he never seemed rushed. Sophia waited on me at breakfast and was very pleasant and helpful.

My husband and I just completed a three night stay at the Mobile Alabama Marriott on Airport Boulevard. It was one of our worst hotel experiences ever. I will try to be brief. First, barn doors for bathroom doors are a horrible idea. Do I really need to elaborate why— even couples married 27 years want bathroom privacy! Second, the showers have low flow showerheads. It’s like taking a shower in the rain—it takes half an hour to get clean. Third, The air conditioning went out on our first evening. The temperature was 76° and humid in our room. We couldn’t sleep the first night. Fourth, the mini fridge did not work when we arrived. The front desk told me to turn it on by pushing a blue button inside the fridge, which turned out to be non-existent. However, a very nice employee who happened to be riding the elevator, called maintenance for me. Thankfully, an excellent repair man arrived quickly and got it working. A day later, one of our drinks froze and exploded, then leaked out of the fridge and made a sticky mess all over the floor. The worst thing that happened: after our stay, I thought I had forgotten my wallet in the room. I called the hotel after we had checked out and asked them to look for it. I was told that I had to go to a third party website (Ileftmystuff.com) and fill in a form to request the hotel to search for the item, and that the response from the website could take up to a week! The woman who answered the phone at the front desk was very dismissive and clearly just wanted to get me off the phone as quickly as possible. It’s not like I had forgotten a charger or a sweater, I couldn’t leave Mobile without my identification! Thankfully, while she had me on hold (answering another call, I think) my husband found my wallet in our car.

breakfast was amazing! everyone was so sweet and got me what i needed

I stayed at this Hotel while doing some business and it was great. I took the breakfast here and the service was amazing. Sophia did an excellent job attending me and she is a Rockstar.

Janice and Sophia are great wait staff that always takes great care of me. The new chef, Chris is awesome! Great place to stay and wonderful breakfast!!

I went for a work trip and the experience was tremendous. Our visit was enhanced due to the attentive care of Daryoush he was outstanding and extremely helpful, kind, respectful and attentive. Would stay here again if in the area!