Guest User
December 1, 2023
A 4-star Hotel/Villa, very poorly maintained and which does not offer the services of a 4-star, starting with cleanliness. As soon as I arrived I found dirty towels. Smelly rooms and an obsolete heating system, in fact it stopped working after the first evening. When you book the room on the phone with the reception, the latter forgets to provide an important detail: the infestation of bedbugs in the rooms and throughout the hotel. So we slept together. Returning to cleanliness, in 3 days of overnight stay they never changed the sheets, not to mention the mattress cover with various stains. Obviously we reported everything, but they told us that we need to speak to the owner about complaints.
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