Mercure Box Hill Burford Bridge Hotel

We live fairly local but decided to stay here as my daughter & her friends prom was at the wine estate local to the hotel, we wanted to make our girls prom a little more special. Staff we’re very helpful friendly went above and beyond to make our stay perfect Cold water in fridge fans in the room and the weather has been hot. Food we ordered from the menu in our room was great & friends eat in the bar area which was also very good. I would recommend and would definitely stay here again.

Lovely Hotel with free car parking. Loved the heated outside swimming pool and the staff very friendly. Food was nice and they cooked us something we asked for that was not on the menu. A supply waiter called Farai was excellent. Visited Painshill which was stunning

Was here for a wedding the manager Mani was 100% fab and loved the venue. Farah the staff and miles and Jamie and Sam are fantastic. My cousin has spoken to the venue for a future wedding. Can’t wait!! Everything was amazing can’t wait to go here again xxx

This was by far the best service I have ever received at a hotel. We stayed here last weekend for my sisters wedding. Kiki the wedding planner was amazing she couldn’t do enough and was so kind and patient and always smiling. Her and the other ladies were constantly popping up to our room the morning of the wedding to check we had everything we needed. The venue was decorated beautifully exactly how they wanted and nothing was too much trouble. Constantly on hand 24/7 to check everything ran smoothly. Always so happy and friendly. All the staff were the same. Everyone I spoke to was so friendly and chatty and always asking if there was anything we need or they could do. It’s little touches like this that make a special day even more special and I would absolutely recommend this venue to anyone planning a wedding. I would also recommend the hotel to stay at. The food was lovely and the rooms were perfect but it was without a doubt all the staff who make this hotel great. From the waitresses in the restaurant, the guys behind the bar and the housekeeping staff. All of them stopped to have conversations with us and offer their congratulations and ask if we needed anything. Thank you so much.

Thanks to the restaurant staff for another lovely family meal here - great food, friendly service and they went above and beyond to help to serve our birthday cake! Very relaxing a**osphere, would recommend this place to anyone.

Very comfortable hotel. Breakfast was good.

My sister's wedding at the Mercure Box Hill Burford Bridge Hotel was fantastic, and I couldn't wait to share our amazing experience! From the moment we arrived, it was evident that this venue was something truly special. The picturesque surroundings provided the perfect backdrop for a romantic and unforgettable celebration. The staff at the hotel went above and beyond to ensure that every detail was taken care of, making us feel welcome and pampered from start to finish. I have to give a special shoutout to KiKi and Mani, whose dedication and hard work truly made a difference in making the day so magical. They were always there to answer any questions and accommodate our every request, ensuring the bride, groom, and all the guests felt well looked after. They went above and beyond! The rooms were comfortable and beautifully appointed, The morning of the wedding was stress-free, thanks to the seamless coordination of the hotel team, which ensured we had tea, coffee, breakfast, and Prosecco. The ceremony space was stunning, and the reception was flawlessly executed. The food was delicious, and the service was impeccable. It was clear that the entire team at the Mercure Box Hill Burford Bridge Hotel takes great pride in what they do, and it truly showed in every aspect of our experience. I can't recommend this venue highly enough for anyone looking for a truly special place to celebrate their big day. Thank you to the entire Mercure Box Hill Burford Bridge Hotel team for making my sister's wedding day so perfect and unforgettable.

We can’t thank Burford Bridge hotel enough for hosting our wedding reception on 13th April this year. Our wedding was truly perfect from start to finish. We had the Rose package which was really good value for money with lots included. The food was delicious, the wines and Prosecco were really lovely, and the service on the day was fantastic. All the staff went above and beyond to ensure we could relax and enjoy our day, and so many of our guests commented on how flexible and accommodating the staff were. Kiki and Sarah made sure all our requests for the day were noted, Will the manager on the day was really helpful and organised, and Manny who was in charge of the table service was so kind and professional. We honestly couldn’t have wished for a better day. The barn is so beautiful and a**ospheric, and the outside space is so lovely too - we were lucky enough to have beautiful weather and we spent quite a lot of time outside getting photos and having drinks etc. Thanks again everyone who helped make our day amazing!

Very comfortable room. Reception staff were very welcoming and helpful.