I went to this hotel with my gf, everythin was problem from checkin to check out. Hotel is nothin special no luxury at all. Old pics and when we came to the hotel and ive already paid they asked me for physical card which i didn had on me cos of 2024 and i had it on my phone. They didnt accept it. Ok so i paid again for the hotel and they told me im gonna have my money back in 2-3 days max. Its been week nobody even reply to my e-mail and nothin. Ive asked for better room cos i went to COMO for proposal, they messaged me Yes we will do our best, Nothin happen. Problem with parking as well or u can pay 24€ for parking. Balcony was dirty and its nothin like on pictures so i would NEVER EVER COME BACK! Not even for free.