Guest User
June 9, 2024
We recently stayed at the Crowne Plaza in Moncton and had a great experience. We were greeted warmly at the check-in desk by Yentil. She processed our check-in efficiently and made sure we had everything we needed. Later on, we found out that there was a youth hockey team staying and braced ourselves for a noisy evening. Sure enough, around 10pm, there was constant running down the hallway, slamming of the exit door (while going up & down the stairs) and yelling the entire time. After 15 minutes of that nonsense, I called the front desk and explained what was happening. They were very apologetic and within minutes, security arrived and we never heard another word. Kudos to security and to management for ensuring all guest’s comfort. Very impressed!