I was looking for a basic motel to get away for some quiet time. When i called to book, i was very specific about what i wanted. A QUIET room, away from other guests. The furthest room away from main street. I specified i wanted peace and quiet, and that if it worked out, i would be booking at least once a month. What i got was NOTHING like i requested. I was put on the side/middle of the building, and right away i noticed another car. But it was a couple rooms away, so i figured i could deal with it. Within 2 hours, there were people in the rooms on each side of me, and a few others nearby. Around 10, what seemed like a construction crew pulled in with their trucks and all had to back into their parking spots...very slowly..with loud back up beepers. There was 2 rooms that had smokers outside the door, near enough i could smell the smoke in my room. Even though they were standing directly in front of a sign stating no smoking by rooms. There was no info on the wifi given by the front desk on check in. I had to figure out how to even CALL the front desk, since there was NO info or button on the room phone for it. From around 11-1am both sides of me had their tvs so loud i could figure out what shows they were watching. When they finally went to bed i was woken up to someone ”tapping” like they were putting a nail in to hang a picture. This was around 3am and continued to about 4am When i messaged their account on facebook to let them know, they offered me a free night to make up for it. I was reluctant, but agreed, and set up a 2 night stay, (one free and one i pay). A few days before my stay, i had a family issue, and could only stay 1 night, and asked if that was ok. They read it but didnt respond. I went to the motel on the day agreed on (guy i was speaking to said he would take care of arrangements) and the guy behind the counter had no knowledge of the booking. I walked out, and messaged the guy i was speaking to. He claimed i didnt respond...and then sent the screenshot. That conversation was on dec 4th. As of today, jan 7th they havent responded, nor even read any of the messages. I would never recommend this place to anyone. VERY POOR customer service. Stay away, and find another motel.
Very Good
101 Reviews