I think my overall rating for this property is low because of the attitude of the owner on check in. Early on during the day, I received a call and I requested a later check in because I was travelling a distance. I mentioned that I would not be arriving until 11:30 at night.
The property listing does mention 24/7 front desk. I obviously woke up the owner who was very rude. I was going to leave, but there was no refund on the reservation.
You either provide service to travellers or you don’t.