I booked my reservation through ******* and cancelled it a couple days before arrival. I was told at that time I could get a partial refund or ask for a complete refund. Because I asked for a full refund, they will no longer honor the partial refund even though it stated I was eligible for it. I am completely disappointed in ******* and this property and how I was misled in my refund. I recommend you not use ******* or make a reservation with this property.