Guest User
June 1, 2024
We came in late on Thursday night so understandably, no one could check us in. Friday and Saturday were our only full days in the hotel. On Friday morning, our toddler was napping so maid service understandably skipped our room. That afternoon, we noticed that the soaps were not refilled and I had to ask the front desk 2-3 times before Michelle finally was able to help me. I felt it was a bit much to have to ask more than twice for soap. On Saturday, our power went out at 9 PM and we tried to contact the front desk and no one responded to the calls or e-mails and this was never addressed either. Otherwise, we enjoyed the stay, the location, the professionalism of the staff. Michelle was always the most responsive and kind. The food was great too.