Claudio
July 21, 2022
Star’s in the morning.
The hotel is sandwiched between the highway in the front, and train tracks behind. Got to the room, and the air conditioning was not on. We were told to adjust from there, which we did, before going out for dinner. The vault in our room was not functioning properly, desk came up to try and fix but not possible, and we had to carry our valuables. Returning to the room much later after dinner, we realized that the air was not functioning. They reset the system from the front desk and asked us to try again. After an hour, there was still no air. Called down, to let them know, and they graciously offered to change room. Child was already asleep, so we remained. The beds were like trying to ride a rollercoaster. High centre and flopping from side to side, in the heat. Breakfast consisted of pre packaged food. The only four stars I saw from this hotel, were from my back in the morning, due to uncomfortable beds. We were scheduled to stay for two days. We checked out that day, and they gave us a 10% discount to compensate. Appreciated, but did not have a pleasant stay.