We only slept one night here for transit,but it was terrible. Although they are,or claim to be,a 4 star hotel,the hotel looks like a motel in most rooms. I am aware they are undergoing renovations and that some rooms look decent,but I am here to tell my experience. We arrived at around 8 PM and everything looked good. The reception is renovated,the lobby,bar and outside area are very nice.However,everything changed when we got to our rooms. It was a very old room that looked like it hadn’t received cleaning or renovations in more than 20 years. Next to my sisters pillow there were cut wires that seemed(and probably were very dangerous). On the same note,we went to the other rooms of the people in our group and in some of the rooms there were electrical panels taped with scotch(next to the pillow). Furthermore,there were a few groups of drunken men that were looking quite weird at us only to hear from our friends that they woke up at around 11 PM with loud and frenetical knocking on their doors,due to which fact they had to change their rooms,because they were feeling unsafe. I am not a fan of writing such reviews because I believe everyone deserves a second chance but this hotel is in dire need of renovations and a better staff management. I am writing this because I want to raise awareness to the people that run this hotel so that other people will not have to go through what we did. This review has not been written with any malicious intention but only with the wish that this is taken into consideration and changed if they want to keep their “four stars”.
50 Reviews