I called ahead of time to ask if during my stay I could access the handicap room due to my disability, they told me that they would have it available and that I should complete my reservation with ******* indicating that I required that room. When I arrive at the hotel I realize that they did not assign me that room and gave me a normal one, access to the bathroom was very restricted and this made my stay very unpleasant. Beyond breakfast for the entire stay, no compensation was made for the misfortune. As a recommendation, a single handicap room for a hotel is not enough, there should be at least one more.
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