Hilton Garden Inn Monterrey Obispado

Hilton Garden Inn Monterrey Obispado Reviews

Hilton Garden Inn Monterrey Obispado

Constitución 2050, Obispado, Monterrey, MexicoView Hotel Details
Hilton Garden Inn Monterrey Obispado
Hilton Garden Inn Monterrey ObispadoHilton Garden Inn Monterrey ObispadoHilton Garden Inn Monterrey Obispado
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Hilton Garden Inn Monterrey Obispado Guest Reviews

4.3/5
Very Good
108 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(108)
Positive reviews(89)
Negative reviews(19)
Guest User
Two Double Beds
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2023
Located 5 minutes away from downtown Monterrey and right by a medical center, this hotel has a lot to offer. I was here for an eye exam and it was such a convenience staying right next to the center. Instead of going out for something to eat, I was able to Uber Eats the food to the hotel. Front desk is very accommodating and friendly. Room is clean. I would definitely stay again!
Guest User
Two Double Beds
Stayed in Feb 2024
Family
1 review
2.7/5
Posted on Feb 21, 2024
It's not bad but it's ok.
Guest User
Queen Room
Stayed in Jul 2023
Business travelers
28 review
1.7/5
Posted on Jul 29, 2023
The room is relatively large but the bedding is poor and the toilet facilities are also poor! In short, it doesn’t feel like a star when staying here on a business trip! The room I was given for the first time was not cleaned.
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Guest User
Deluxe Room, 1 Queen Bed, Mountain View
Stayed in Oct 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 2, 2022
Facilities: Very comprehensive, with a self-service laundry room Environment: You can see the big national flag of the local famous attractions
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Guest User
Queen Room
Stayed in Jun 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 1, 2023
Good, the hotel is clean
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Lucia
Stayed in Feb 2024
Family
1.0/5
Posted on Feb 19, 2024
The hotel is understaffed; I was assigned a room two hours after I arrived to the hotel. The carpet of my room was wet as well as one of the towels. I definitely did not have a great experience staying at this hotel.
Andrea
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 3, 2024
Wow, this hotel is perfect. We got the Mountain View room and the view was a 90 degree angle. The whole corner view is viewable. Watch the sunrise to sunset in bed is a must. The restaurant is delicious, the room service is great, the drinks are yummy. Everything was GREAT!
Felipe
Stayed in Nov 2023
Couples
3.0/5
Posted on Nov 20, 2023
I like the place is very convenient , clean, friendly staff and good food . The only inconvenience was that we supposed to check in at 3pm and we were there at 5pm and our room was not ready. They give it to us at 7:30pm
Lorena
Stayed in Nov 2023
Other
2.0/5
Posted on Nov 14, 2023
MUY MALA EXPERIENCIA ME QUEJARE CON EL GERENTE DEL HOTEL INTERNET DE TELE LENTO, CONTROL DE TELE CON PILAS ABOLLADAS, LLAVE DEL LAVABO PODRIDA NO NOS RESPETARON LAS 2 HABITACIONES QUE PEDIMOS JUNTAS, MUY MAL NO REGRESO
Jose
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 4, 2024
Located near a very good hospital and specialty clinics.
Susan
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 29, 2023
This is advertised as pet friendly. It is not. Made reservation, showed up after a 5 hour drive and told they dont accept pets.
Carlos
Stayed in Jun 2023
Business travelers
3.0/5
Posted on Jun 10, 2023
The place is fine... but only fine. Unimpressive and a bit dissapointing. The room was well kept and clean, with nice views. The main entrance to the hotel at street level is sad - no benches to wait for an Uber and very dark and lonely at night. Breakfast is way is too pricey for its quality, as is the room service food. Won't stay there again.
Jesus M
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 23, 2023
Every thing is perfect except the toilets sits. They are to small , maybe for kids. Not for international American people
Elizabeth
Stayed in May 2023
Family
4.0/5
Very Good
Posted on May 5, 2023
Personnel were helpful and friendly. The bar terrace was a nice place to have drinks and see the skyline. I would recommend as a place to relax, close to El Mirador de Obispado. Restaurantes somewhat close but hotel has restaurant. Just had breakfast buffet, which was adequate.
Juan
Stayed in Feb 2023
Business travelers
3.0/5
Posted on Feb 2, 2023
Nice looking hotel but few amenities and the beds were really hard and squeaky. Given the type of hotel I expected a better bed and linens.