Anova Hotel & Spa

We travelled with Crystal and all went very smoothly. We were greeted with a 100 cm snow dump... which really gave great ski conditions. Great location for ski in and out. A supermarket at the bottom of the slope, handy for drinks and snacks. Ski bus to pick you up from hotel if you want to get to the other side of the resort without ski-ing around to it. The room was lovely, very clean, with balcony overlooking drag lift. Great shower. Bathrobes and slippers were a nice touch. Kettle and cups also supplied (don't always get this) and small fridge. We didn't use the spa facilities. Love Montgenevre as a ski area, certainly suits me as some lovely long blues and greens to keep me happy in my advancing years. The staff were lovely and very helpful. We had a problem with our safe in the room functioning, the receptionist came up several times to try and help out, but in the end it was left to a technician to sort. Same with the ski locker in the basement, but all sorted in the end. We had an evening of entertainment, an amazing Jazz type duo played an excellent set which we thoroughly enjoyed. Thumbs up for 'Blue Moon'. We were halfboard. The only reason not giving a 5 star rating, was the problem we experienced with the Breakfast buffet. Breakfast ran until 10am. We would get there between 8.30 to 9am. The first morning they ran out of bread, I overheard a French man asking for bread, to be told they had run out and would not be able to get anymore. The pastry basket was empty, I asked for croissants and was told some would come out, about 15 minutes later some appeared. Other items of food had run out - such as bacon, scrambled eggs.... again a long wait to be replenished. Also problem of tables not being reset, meaning people were having to sit at uncleaned tables and find their own crockery. This was not a one off and happened the next two mornings, at which point I complained to our Rep about the situation. We had become like hawks, waiting for the food to appear, which should not be the case. It appeared to be a problem of not enough staff to man the buffet. Our rep told the Hotel management, so hopefully this is something they will get right in the future as a shame compared to the rest of our experience at the hotel which was good.

We booked this hotel with Crystal Ski on half board basis. Everything from start to finish ran very smoothly with regular texts/calls from the Crystal rep and a contact number incase we needed anything. Transfer time is only 1hr 30mins. The rep arranged a table in the restaurant for 9.15pm as we were arriving late. All staff are friendly and very accommodating. Breakfast served from 8-10am was lovely with lots of choice. Evening meal from 7pm was really good and exceeded our expectations. We had a vegetarian and a fussy teenager in our party and there was always a choice. We enquired about breakfast on check out day as we were leaving the hotel at 6.30am and they kindly made up a packed lunch for travelling. Overall a fantastic trip and hotel and we hope to return.

Chose The Anova for a first ski holiday and were pleased with our choice using half-board dining facility. Hotel reception staff were friendly and helpful. They arranged our ski lessons and lift passes and the ski hire shop was directly below in the basement, couldn’t have been easier. We appeared to have been upgraded to a room with a balcony and had lovely views. Room was clean and warm and had everything we needed. Be aware, that no liquid shower gel is provided. Questioned this as for environmental reasons, soap only is provided but this was good enough. Half board - the food was very good. Unfortunately there was only a choice of 3 starters, 2 mains (but we were usually ok with the choice) and 1 dessert for dinner - you could pay extra for the bigger menu if desired. On a couple,of occasions, the restaurant staff were not too happy/friendly and twice during the week we waited over an hour between starter and main. Bar was good and service friendly, nice area to sit outside too. The hotel is a spa hotel but sadly the spa is only free for hotel guests up until 2pm, after which time it’s €20. I did not use the spa because of this. Who wants to use the spa before skiing? Surely the idea is to relax after a busy day and this should be free all day, every day, Hotel is in a great location and we would return but hope they amend the spa times and have it free all the time!