Verified traveler
March 25, 2024
The room smelled of urine when we entered it. We found that some cushions on the couch smelled horribly like nasty urine. They sent someone up to spray something on it, and it was supposed to be cleaned the next day, and it never was.
The toilet handle broke the second day, and we let the front desk know and no one ever came to fix it. We had to reach in the tank water to pull the chain to flush it each time.
The only maid service provided was the trash cans emptied and some towels haphazardly put in the bathroom. They only gave us two towels to start with with a reservation for 6 people.